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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,086 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased a life proof case to protect my phone as I thought it was the best protection for my phone, however I have had numerous complaints from people that I was difficult to understand. With this case I sound very clear and the case is very durable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Needs screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good, but it doesn’t have the cover to protect the screen like the previous ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I’ve only had otter box cases because they are very reliable. I’ve dropped my phone multiple times and it’s held up. I’ve had this same case since the Iphone X release and it’s still in great condition. So is my phone!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    good but bulky

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and durable case but is kind of bulky for my case and charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped my phone from high altitudes and this case does its job. It’s built tough and meant to last and protect your phone from breaking or cracking. I have dropped it several times really hard with no damage. I do recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Dependable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many otterbox defender cases, this one too is good quality that protects well.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Tough and good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not like the traditional bulky defender. Otter box has done a great job with this one in the looks department. As far as protection goes, it is missing the screen protector, which I would have like to see them include a glass one in the box, especially since you are paying the full price for it like the others.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Fpsgamer,

      We're glad to hear that you're loving our streamlined Defender design for the iPhone X! We certainly understand why the lack of a built-in screen protector might make customers feel a bit more exposed, and we would love to help put those fears to rest. Truly every effort is put forth to ensure that the unit provides the best device protection possible, including over 238 hours of extensive testing. We're confident that this Defender should keep your device safe for a long time to come!

      If, however, your heart is set on additional screen protection, we do carry the Alpha Glass screen protector, which would create the perfect match-up with the Defender case! We're happy to chat more about this option, so please feel welcome to call our wonderful Otters at 1-855-688-7269. They're always ecstatic to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and bulky but safe is the name of the game when it cost as much as a computer

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Used to be my go to case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box used to be my go to case due to the protection it offers your phone AND their return policy but a few months ago when I tried to return a case they told me I had too many returns. If the product gets damaged or is faulty, that’s how it is so I’m currently looking for a product that is as protective as otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to open snap clasp and encase in rubber doesn't take any damage from nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Otterboxes aren’t stylish and aren’t IG worthy but they definitely do their job in keeping your phone dry, safe, and dust free. I dropped my phone in a huge puddle and when I fished it out, no water damage!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection but to bulky And big Is ok for drop the cell for sure

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection and comfort on hand paw. I would recommend everyone to get one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like otterbox but in reality I would prefer lifeproof over the otterbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for a friend and she loves it. She loves the color and the feel

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets phone to hot in warm weather running or biking. Good drop protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case Great case protects phone real good Protects it when the phone drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case was helped to save my wife's phone several times from being dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps our phones safe. Best have cases on the cell phones then broken cell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox defender case for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox iPhone defender case works great. It keeps my phone protected.

    I would recommend this to a friend