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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Greats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Protects the phone really well. Looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the colors, always like the warranty on these

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for rough employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is like a mattress encasing your device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with mike from mobile, hands down some of the best assistance I had in the store. Got me what I needed but also showed me multiple options or solutions to my reasoning for stopping by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X ... awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone X. Have had no problems and don't expect to. Am starting a new health coaching business and needed a reliable phone with many options. This fits the bill. Awesome product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for husband, likes to put on belt. Works well,

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    nice but plastic cover slips off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality. i love this case. do not listen to the bad reviews because obviously they didn't read the product description before purchasing. this is the screenless version of the defender case. i happen to like it better than the original!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there dream,

      Thanks for all the OtterBox love! We're so thrilled to hear that you're enjoying the new style for the Defender series! Should you have any additional questions or comments going forward, please feel free to call our reliable Otters at 1-855-688-7269, and they'll always be happy to help out!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about his case. Have dropped my iPhone X multiple times with no damage done and the holster it comes with is a good little plus when I want to watch shows on a table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable as Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Otterbox case for iPhone X. I’ve had other Otterbox cases and this one keeps the good reputation. It didn’t make the phone feel as bulky as I thought it might.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-Phone x Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jensen was great to dork with when we purchased our new I-Phone X's. He was very knowledgable and took time to explain the different phones and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have a phone without one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases, Ive had one for every iPhone I've owned. And theres been a few, I can tell you! I drop my phone, at least twice a day! Never fails me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved otter box and this one is no exception. Stands up to the know and the rough and rugged abuse of me being a manager in a warehouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an otter box case for my iPhones cause they are very protective and sturdy and when it wears out or breaks just reorder a replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy if you drop your phone a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely rough on my phone and drop it at least twice a day. This case has protected my phone from everything including water and dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for my iPhone X. It’s comfortable and allows me to charge my phone on the quick charge pad without having to remove it from the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my husband and the only issue is I order blue/green but it is more like dark purple/light blue. It was still worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this otter box. Keeps my phone from getting scratched!! I don’t buy the extra insurance for my IPhone X so this also saves me money!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when phones are made with glass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all glass phone needs a case thats going to allow me to drop it and not have to freak out if its going to be ok i have dropped it alot nothing yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putter box case for iPhone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case makes the phone a little more bulky than feel so small. I went from a plus to this. Does not feel like I lost so much with this case on.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Very durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable but bulkier than a Life Proof. The camo finish is poor and Is flaking off after only a few weeks of wear. You might as well get a black case to begin with because that’s what you will end up with

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Wildlf,

      We're so sorry to hear that this Defender series has started to look a little worse for wear! While it sounds like your iPhone X is still supremely secure, we certainly understand the importance of keeping your case looking fresh, and our friendly Otters would very much like to get you into a brand-new replacement. Please feel welcome to give them a call at 1-855-688-7269, and they'll kick-off a warranty claim right away!

      Regards,
      OtterBox Customer Service Team otterbox