Customer Ratings & Reviews
- Model:
- 49709BBR
- SKU:
- 6027975
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Skin Tears
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The skin on my box began to peal...but the box has been good to me...
No, I would not recommend this to a friend Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the phone. About a year old and some of the rubber coating is starting to peel away slightly
I would recommend this to a friendGreat case if you drop your pgoe a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one of the tougher cases for phones. Highly recommended but keep in mind that it is not very attractive.
I would recommend this to a friend- Cons mentioned:Screen protector
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue with the item is it does not protect the screen.
I would recommend this to a friend The best protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve trusted Otterbox for years. They’ve never given me a reason to worry about my phone.
I would recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. No protection screen may experience not good. I used to be a big outter box fan.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jamal,
Thanks for being such a fan of OtterBox over the years! We're sorry to hear that you're feeling so disheartened by the screenless edition of the iPhone X Defender. We predicted that an integrated plastic over the curved display could cause hindrance, especially around the edges of the screen. This sounded like a frustrating experience that we did not want to put our customers through, so we decided to forego the built-in screen protector and opt for a tempered glass solution instead! If you're looking for a little extra security, feel free to check out our Alpha Glass screen protector, which is cut specifically to pair perfectly with OtterBox cases. Should you run into any further questions, please feel free to call our helpful Otters at 1-855-688-7269!
Best,
OtterBox Customer Service Team
great cover if you drop your phone a lot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great cover if you drop your phone a lot. is bulky and makes phone a lot heavier.
I would recommend this to a friend- Pros mentioned:Protection
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my otter box case I fell safer having it on my phone
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Bs2010,
It's great to hear that this Defender series is providing excellent protection and peace of mind! We're positive that this case should keep your iPhone secure for a long time to come, but if you do happen to run into any questions, please don't hesitate to give our friendly Otters a call at 1-855-688-7269. They'll be thrilled to further assist you!
Cheers,
OtterBox Customer Service Team
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a simple, durable, sturdy case. Have been using otter box for years.
I would recommend this to a friendnice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LIKE THE OTTER BOX CASE AND ALWAYS HAVE. GREAT PURCHASE AND FAIR PRICE
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, but the rubber wears out quicker than I expected
I would recommend this to a friendnice phone protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the case for my wife Iphone X. She likes the way it protects.
I would recommend this to a friendthought it would be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is sturdy but a little too bulky. It takes away from the iphone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi djmz33,
We're very sorry to see that your Defender series case seems to be taking away from the style of your iPhone X with its extra layers! We might suggest taking a look at our Commuter design, which offers protection in a much sleeker fashion. Check it out by clicking on the following link, and call our Otter experts at 1-855-688-7269 with any questions you may come across!
https://www.bestbuy.com/site/otterbox-commuter-case-for-apple-iphone-x-black/6028039.p?skuId=6028039
Best,
OtterBox Customer Service Team
Very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my new iPhone X. Very strong and sturdy. Would recommend
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall one of the best things i have bounght in so many years
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good case, but the skin is peeling off
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift and he lived it. I would definitely recommend.
I would recommend this to a friendit is a bit heavier than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is tough and I feel like my phone is protected but it has this inner white layer and I didn't realize it shows through so it kind of looks like my phone underneath is white, when it is black.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey amcoh,
We so apologize about any confusion surrounding the color scheme of this Defender series! We do our best to display the most accurate depictions possible of our designs online, but unfortunately, sometimes certain screens and monitors display things differently. The good news is that we're confident this unit should still keep your iPhone safe for a long time to come! Please feel welcome to call our wonderful Otters at 1-855-688-7269 with any other questions, and they'll be happy to help out!
Cheers,
OtterBox Customer Service Team
Phone case is good, except for the holster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case protector is pretty sturdy, however the holster is a different story. The most minimal force will break the clip. I hope they redesign it.
No, I would not recommend this to a friendBulky
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cover makes your phone look very big. This cover is suitable for kids or professionals workers who works on the field. Not for everyone.
No, I would not recommend this to a friend