Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Modular Case's excellent protection and perfect fit for their Samsung Galaxy S9+. Many appreciate its ease of use and the secure belt clip, while some find the added bulk and the lack of a built-in screen protector to be drawbacks. The case's quality and design also receive positive feedback, although some customers mention concerns about the price and compatibility with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,136 reviews
  • Rated 5 out of 5 stars

    durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter hasn't broken her phone and this is the first case that has been able to with stand her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned that in order to keep my phones I must have a case. OtterBox has been so good to me lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection case...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking this was gonna be too big and bulky but once i put it on doesn't seem like it... love this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good cover for your new phone because is strong and durable and if your phone falls it doesn’t damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case! I am super clumsy and drop my phone daily and have absolutely no damage on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Issues Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. I'm notorious for dropping all of my phones, so it's only a matter of time. Fortunately, I haven't dropped this new one yet, but time will tell how good (or not) this case is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottery and boxey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ottery and its gonna take us back to the next generation and then we will have the best chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes an excellent product. They also are fantastic to deal with in regards to their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on construction job sites and I needed a rugged case. This is by far the best one I had ever had

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great Product, but.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky and heavy. Gives good phone protection, but very uncomfortable to have it on the belt. Difficult to take the phone out of holster.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi RamK,

      Sorry to hear that the Defender belt clip holster is just a little too bulky for your comfort level! While the extra layers of this unit ensure maximum device security, we certainly understand why this might make the Defender feel a little larger than life sometimes. We'll be glad to pass your feedback along to our product design team for future consideration, and in the meantime, if you have any additional questions or comments, please don't hesitate to call our reliable Otters at 1-855-688-7269. They're always happy to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best Phone Case on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several phones and and "other" phone cases. Otter Box is by far the best phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking, well built case, and even though they can be pricey, you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone with great pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version has several new features such as Bixby and cameras front and back for outstanding photos.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Needs front glass protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually overall happy with the OtterBox Defender cases but this one leaves something to be desired. You are paying around $60 for the case and belt clip but you don't get any front facing protection. I had to buy the ZAGG glass protector for my S9+. I bought the OtterBox Defender for my S7 Edge and it came with the front glass protector already built in. Come on Otterbox and include the front protector for this price point.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there FunkyReviewer,

      We're sorry to see that you're feeling disappointed by the screenless style for the Galaxy S9+ Defender series! The decision to forego the traditional built-in screen protector was intentional, since we felt that any sort of integrated shield might cause touch sensitivity issues with the curved infinity display. This open design allows for complete, seamless access to all device features while still protecting the phone!

      As for the cost, while we completely appreciate your hesitation, we truly feel that the case should prove its worth time and time again as it keeps your Galaxy S9+ safe and secure. Should you have any further inquiries, please feel welcome to call our helpful Otters at 1-855-688-7269, and they'll dive in to assist!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Best case on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands but nothing holds up better to physical security and 3 kids like the otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is strong and sturdy. I have dropped my phone, but there is no damage. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grap

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, if you don't use OtterBox you are missing out on protecting your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Otterbox for my phones. My phone is in perfect condition when I trade it in 3 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protecting

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very really nice it was very clean great price great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone so much. It allows me to play games and watch videos with great picture.

    I would recommend this to a friend