Customer Ratings & Reviews
- Model:
- 50506BBR
- SKU:
- 6196548
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Defender Series Modular Case's excellent protection and perfect fit for their Samsung Galaxy S9+. Many appreciate its ease of use and the secure belt clip, while some find the added bulk and the lack of a built-in screen protector to be drawbacks. The case's quality and design also receive positive feedback, although some customers mention concerns about the price and compatibility with wireless charging.
This summary was generated by AI based on customer reviews.
fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Otterbox but the issue is the front part where you charge your phone will eventually not go back in place.
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will tell friends and family to try this product !
I would recommend this to a friendExcellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very good design. I recommend it.
I would recommend this to a friendLove otter boxes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite cases are otter boxes. They are the best.
I would recommend this to a friendI'm a fan of Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've gotten an Otterbox cell phone case for every phone I've had over the last few years. I'm very happy with them
I would recommend this to a friendawesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome iPhone, camera os incerdibly great. lo ve it
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Love it. Worth the money. Would buy it again.
I would recommend this to a friendOlder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first otterbox defender is in the year of 2016.
I would recommend this to a friendnice sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent some time trying to figure out how to Open it
I would recommend this to a friendPerfect for the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby is in construction so this is a durable case.
I would recommend this to a friendOtter box is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Otter box makes the best cases hands down.
I would recommend this to a friendWay too tight!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt the case is way too tight to put the phone inside. Yes I made sure it was the right case. I tried multiple times in multiple ways to put the s9plus case on the s9plus phone but felt it I was successful that one, one or more buttons on the side (power, volume, and Bixby buttons) would break off and two I might not be able to get the phone back out of the case without breaking the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi JBsmiley,
We apologize that you were experiencing a spot of trouble with Defender installation! Not to worry - our handy Otters are ready to fix things up with some troubleshooting. Please feel welcome to call them at 1-855-688-7269, and they'll be happy to walk you through the best way to apply that case perfectly!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Great phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on but wish it still came with the protective screen cover.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey CLAY,
Sorry to hear that this Defender series isn't fulfilling all of your OtterBox wishes! This case purposely does not include an integrated screen shield in order to complement the curved infinity display. Rest assured, this Defender is still just as protective as ever, and we're positive that it should keep your Galaxy S9+ safe and sound for a long time to come! If you have any other questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Changed the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always purchased the Defenders for our phones and were upset to learn that for this series they have omitted the screen protector and we now have to buy a separate product. I don't know if it will still protect the screen without that or if the screen protector will protect the phone without the otterbox.
I would recommend this to a friend No screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed to find out this is a screenless edition, but the price still the same how is that possible?
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my third otter box case and the other two broke after the warranty ended. The jury is still out on this one
I would recommend this to a friend- Cons mentioned:Bulk
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky as HD hard to take in and out of pocket need to add screen protevtor
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there BigDogg1,
We apologize that you're not falling completely in love with the Galaxy S9+ Defender design! While we do our best to streamline our case designs as much as possible, the extra layers on this particular unit are intentionally included for maximum protection. Additionally, this Defender is engineered with a screenless style to allow for full device functionality. If you're still looking for a little additional screen security upfront, we would recommend the Alpha Glass, which is specifically cut to work seamlessly with the Defender. Feel free to check it out via the link below, and call our friendly Otters at o1-855-688-7269 with any questions!
https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219395.p?skuId=6219395
Sincerely,
OtterBox Customer Service Team
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is slim feel light in my hand,and when I dropped the phone the case was durable and held up.
I would recommend this to a friendDecent case with belt clip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Defender series. The only bad part is it does NOT play nice with a screen protector.
I would recommend this to a friend- Cons mentioned:Screen protector
Needs a screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall keeps sides and back safe but lacks screen protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi KKendrick,
We apologize that this Defender series isn't exactly checking all of your boxes! While this case is specifically engineered and designed to provide premium protection on top of full device functionality, if you're looking for a little extra peace of mind, we might suggest taking a peek at our Alpha Glass. This screen protector was constructed to be the perfect companion to the Defender, and should offer long-lasting security. Feel free to check it out by following the link below, and give our friendly Otters a quick call at 1-855-688-7269 with any questions that might pop up!
https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219395.p?skuId=6219395
Sincerely,
OtterBox Customer Service Team