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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Modular Case's excellent protection and perfect fit for their Samsung Galaxy S9+. Many appreciate its ease of use and the secure belt clip, while some find the added bulk and the lack of a built-in screen protector to be drawbacks. The case's quality and design also receive positive feedback, although some customers mention concerns about the price and compatibility with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,136 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection just bulky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the OtterBox - Defender Series Case for Samsung Galaxy S9+ - Blue/Beige after using the Pursuit Series case for 6 months. I was looking for a case that offered even more protection, and the Defender Series definitely delivered. The Defender Series is a very protective case that offers excellent protection against drops, bumps, and scratches. It's made of a durable polycarbonate material and features a rubber bumper that helps to absorb shock. The case also has a raised lip around the screen and camera to protect them from damage if your phone falls face down. I also liked the fact that the Defender Series is very customizable. You can add a belt clip, a holster, or a wrist strap to the case to make it even more versatile. However, the Defender Series is also very bulky. It adds a lot of bulk to your phone, and it can be difficult to put in and take out of your pocket. Overall, I think the OtterBox - Defender Series Case for Samsung Galaxy S9+ - Blue/Beige is a great case for anyone who wants the absolute best protection for their phone. It's very protective, customizable, and it comes with a lifetime warranty. However, it is also very bulky, so it's not the best choice for everyone. Here are some of the pros and cons of the OtterBox - Defender Series Case for Samsung Galaxy S9+ - Blue/Beige: **Pros:** * Excellent protection against drops, bumps, and scratches. * Customizable with belt clip, holster, or wrist strap. * Lifetime warranty. * Easy to find at most major retailers. **Cons:** * Very bulky. * Difficult to put in and take out of pocket. * May not be compatible with all wireless chargers. Overall, I think the OtterBox - Defender Series Case for Samsung Galaxy S9+ - Blue/Beige is a great product. It's very protective, customizable, and it comes with a lifetime warranty. However, it is also very bulky, so it's not the best choice for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rugged case. Tight fit on the phone. Clip on outer case keeps it secure on belt or pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case but realized afterwards that you cannot put protective glass on with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Get this only if you have to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way over priced but I dared not leave the store without one on the phone. It fits so snug that I don't think I'll be able to open it safely in the event I want to install an SD card. It has no kick stand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there WestTexan,

      We apologize that you're feeling slightly uncertain towards the Galaxy S9+ Defender series! While we completely understand your apprehension towards the price point, we truly feel that the cost of the unit is well worth the high-caliber protection, limited lifetime warranty, and exceptional customer service that all accompany the product.

      As for any installation issues that you might run into, please feel welcome to contact our friendly representatives at 1-855-688-7269 if you would like any further assistance on removing the case. They're always happy to help out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    It is okay so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it came with a screw protector made it but I had to order one separately

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Lowest quality Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the lowest quality Otter Box case I've purchased. It's been replaced once already because it tears apart at the top with regular usage. I wouldn't recommend this as a long term case for the price. Not sure they'll replace it a second time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Customer,

      We're sorry to hear that your Defender series silicone has suffered a couple of tears in the line of duty! While we completely appreciate your chagrin towards the repetition of this issue, our products are not specifically engineered to be indestructible so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your Galaxy S9+. As long as your phone has emerged unscathed, we’re going to call it a win and get straight to the point of setting you up with a new warranty replacement to keep the protection rolling! Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll get a claim started for you right away!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    WORKS WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item works well but would make the clip that holds the phone just a little larger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S9 Plus Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes case so far. He has only had the case a little over a week so far:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protector is great for the Samsung S9+ to prevent scratches and other major oopsies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so hard to put phone in and out of this case. Other than that, it's a great case.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover dislike the feature no screen protector

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear lucl,

      While we're glad to hear that this Defender series is keeping your Galaxy S9+ safe and secure, we apologize that you're feeling a little uncertain about the new screenless style! We intentionally decided to forego the traditional screen shield on this design in order to provide the best, most unfiltered experience possible with the infinity display. That being said, if you're still looking for some additional security upfront, we would recommend the Alpha Glass screen protector. This tempered glass adds a fortified layer of protection, and is specifically built to work with the Defender series. Please feel free to check it out via the link below, and give our friendly Otters a call at 1-855-688-7269 with any questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219395.p?skuId=6219395

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Dependable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, sturdy and dependable. Meets my needs and is a trusted product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    durable, sturdy, comfortable when in your pocket. allows for screen protector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case makes me feel safer about having such an expensive phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok cover it usually gets stuck in my pants and doesnt slide very well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time using an Otterbox for my cell phone. The first one's case got small cracks but only after years of use and still held together. But their waist band spring clip is very low quality and failed shortly after purchase. I ended up having to always carry the case in my pocket instead.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey sdliv,

      We're so sorry to see that your belt clip holster fell in the line of duty! Please keep in mind for future reference that our awesome Otters are happy to hook you up with a replacement for any damaged products (including belt clip holsters). Please always feel welcome to give them a quick call at 1-855-688-7269, and they'll gladly assist you with a warranty claim!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. Its sleek, black and feels nice when holding it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. I would recommend this product to protect your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, does cushion drops, just wish water resistant too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is durable. And sleek love the protection it gives

    I would recommend this to a friend