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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Modular Case's excellent protection and perfect fit for their Samsung Galaxy S9+. Many appreciate its ease of use and the secure belt clip, while some find the added bulk and the lack of a built-in screen protector to be drawbacks. The case's quality and design also receive positive feedback, although some customers mention concerns about the price and compatibility with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,136 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great, durable, rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely feel like my phone is protected better with this case. A cheaper, smaller case I had before just didnt do the trick.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case to protect your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use a cell phone until I have an OtterBox first. The only drawback is that I have some difficulty hearing him when we talk. Not bad enough to not use it however! The other drawback is the price of these now!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great and does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best cases by far. Purchased it for my new S9+. Works and looks great and handles well with my screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, heavy duty style high edges to give room for the screen to not touch whatever it's laid down on, when laying face down.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great cover for Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindle cover was nice quality and fits nicely. Would like to see it on sale, which we were told rarely if ever happens with this product,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox defender case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got case for my son's phone so it wouldn't get damage and when we trade it in it would look new.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is definitely sturdy and has raised edges to help protect the screen, but it does not come with a screen protector. I was disappointed because for the price you would expect it to come with more than the fashion case you pay $30 for. I looked for the otter box case that case with the top and bottom and helped protect the screen, but the associate at Best Buy said they don't make those anymore. Wish they did! Doesn't have anything to protect your screen and it almost makes it difficult to put a tempered glass screen protector on it because of the curbed edges of the S9+. Only time will tell if it was worth the money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Karina,

      We're sorry to hear that you're feeling amiss without the traditional style for the Defender series! We intentionally decided to forego the built-in screen protector on the Galaxy S9+ version in order to provide clear, uninterrupted access to the curved infinity display. As for the tempered glass option, if you're looking for a little extra peace-of-mind, we would recommend taking a look at our Alpha Glass, which is specifically engineered to match-up seamlessly with the Defender. Feel free to check it out via the link below, and call our friendly Otters at 1-855-688-7269 with any questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219395.p?skuId=6219395

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong phone holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only holder I use. It gives maximum protection to my phone. Have dropped my phone twice in two weeks without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has protected my phone at all times. I've used defender series for all my phones and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Nice materials, little bit heavy case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Heavy duty case. First, take out different lears, put pgone in the first one and later put together everything.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OTTER phone cases. I've already dropped my phone a couple times and have had no bad results. I won't own a phone without one!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong case for cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the strong rubber case around the new Galaxy S9 plus cell phone. It gives it a lot of support and protection if it's dropped

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case! I've always use otterbox phone cases on all the phones I have and currently have. They do not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protective Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well fitted protective device for my S9+ smartphone. I have dropped the phone once since I have had it and no damage was sustained.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the otterbox for my wifes I-phone and it is the best cover you can buy for protecting your phone from being dropped

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with an Otterbox and even when something does happen there is no issue getting it replaced by Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this case for my daughter's new phone. She's a teenager and needs something pretty sturdy. This case seems to fit the bill, but it's only been a week. We won't drop test it, but it's been holding up for her use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things wear out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know that things wear out. An otterbox case is no different I have the holster for mine. I tend to keep my phone longer than 2 years. Recently the outer rubber case tore at the power port. It's really important to keep that point clean and away from moisture I contacted otterbox and they replaced the outer rubber sleeve for free even after 2 years. Who does that. I couple months later the holster stopped securing the phone they replaced that for free some 28 months out. Love Otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we easy to install i left my phone on the venter counsel of my escape and it never moved on a turn that i was expecting it to sail.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective but big...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good for what it's made for. It's really protective but it makes the phone a little too big for my taste.

    I would recommend this to a friend