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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Modular Case's excellent protection and perfect fit for their Samsung Galaxy S9+. Many appreciate its ease of use and the secure belt clip, while some find the added bulk and the lack of a built-in screen protector to be drawbacks. The case's quality and design also receive positive feedback, although some customers mention concerns about the price and compatibility with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,136 reviews
  • Rated 5 out of 5 stars

    Outterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom needed a case to protect her s9+ for the next 10 years since i believe that's how long it took her to replace her last phone. Lol I think this will do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case , I ran over my last phone with my tractor , it's dead. I have dropped this phone several times already and the case has done its job, not a mark.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterboxes except I thought it would be the same as my last one since it has the same name. When it arrived I discovered it doesn't have a screen protector and it costs around $20 extra to get one.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Lvmykidz3,

      We sincerely apologize for any misperception surrounding the screenless style of this Defender series! We intentionally decided to forego the built-in screen protector on this case in order to provide a clear, direct interaction with your sleek infinity display. If you have any additional questions, please feel free to call our playful Otters at 1-855-688-7269, and they'll cheerfully dive in to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my mom along with her new phone. She said the only down falls are that it takes awhile to break in and when something is plugged into the headphone jack, it doesn’t stay. Aside from that, she said she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May be able to take a bullet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one only because I got a new phone. Just great; sturdy, minimal bulkiness. It can take a hit. Just so friggin expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last phone had a Otterbox also, dropped at least 6 times onto rough concrete from 3 to 4 ft. No damage to phone, only very slight cosmetic mark on corners.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    missing the protection screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the defender case has 'saved' my phone many times on many different models, that's why I opted for it again, did not know that otter removed the 'protection screen'!?? until we brought it home!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there elecrep,

      We apologize that you're feeling slightly disappointed by the screenless style for the Galaxy S9+ Defender series! It certainly was not our intention to evoke any frustration with this new design - in fact, quite the opposite, as we truly feel that an integrated shield over the curved screen could cause a decrease in overall touch sensitivity. Therefore, we decided to forego the built-in protector in order to provide a direct, clear-cut interaction with the infinity display. If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be delighted to further assist you!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Just ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased out S9+ this was one of the only cases available. Very disappointed there were no built in screen protectors nor any separate screen protectors available at the time of purchase.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Mizoom87,

      Sorry to hear that you're feeling slightly disappointed by the Galaxy S9+ Defender series! We're confident that this case should prove its worth time and time again as it keeps your device safe and secure. We assure you, the right choice was definitely made! If you have any future OtterBox questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    tough case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great otter box case for the s9 plus, the color holds very well and does not fade. great drop protection as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so far. Battery life is pretty good and the speed charger will get you going pretty fast. Screen is bright, clear, and easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case I can never go wrong with them I’ve tried the life proof ones and they suck gaskets and rubber bumper starts to fall off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is the best design for carrying on your belt. It gives the phone a great feel in my hands, too! Highly recommend this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter makes solid cases for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't rate this a five is because of the size. I know there are cases that don't take up as much space for the S9+, but maybe they don't protect the phone as well either. I feel my phone is protected with the Otter case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have my phone is put in the Otterbox defender series so I have the clip so I never use my phone. It has worked fantastic with my new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typically a good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately for me, within 2 weeks I managed to smash my camera lense. Not sure if any case would have prevented that from happening. Leaned against a steel block at work in such a way, that it smashed the glass over the camera lense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover gives my phone the protection it needs. I drive truck and my phone needs this, to protect it from drops, falls, bumps, and bangs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Case that I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second case that I have bought. A little steep on price, but it is strong and durable, and a must have for your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for clumsy people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for phone “droppers”. Durable. Too clunky for me, but great for man hands and for who it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good heavy case and I like it. I wish that they would make a phone case that would slide in to the holder instead of snapping in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great case for my s9+, it is sturdy and I really trust it to protect my new phone and they even price matched it for me!!!

    I would recommend this to a friend