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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,513 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is on the thicker side but it does exactly what it’s made for. It will protect your phone in those hard falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for my son phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great case for my sons phone. Big and bulky, not easy to lose and protects the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product on every iPhone I’ve ever owned and hands down best case ever imo. Not one issue with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used otter box to protect IPhone from damage and dirt and grime.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone XR. Snug fit and padded sides and back gives added protection if dropped. Definitely a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop things, so I was getting a new phone and I needed to protect it. I bought the Otterbox and I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case covers majority of the phone protecting the outer layer of the phone with great protection if it should fall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect fit for the XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount the phone into and snap together. Easy affordable way to protect expensive phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case if you want burly, manly protection for your phone. If you want designer looks, buy something else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter Box for all my phones over the years and it has always provided great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    School teacher approved

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone well over a dozen times from slips, drops, and high falls. Was able to be seen inside a pool, toddler tantrums. Highly recommended if you experience one or all of these issues daily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really strong case, I bought it from my wife, she's always dropping her phone, this case really protects iT .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. You buy an expensive iPhone you need a case to protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case for the iPhone XR I would highly recommend it for protection from damage

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Nice Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes otter box makes the best cases too bad you have buy the screen protectors now but it’s all good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT IPHONE PROTECTOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase a new otter box when I up grade my iPhone. If its cover tears or break, otter box will replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky compared to other cases, but protects the phone very well. Need a screen protector due to open case.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Little bulky but good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it’s designed with an open front so I can use the glass screen protector rather than have a cheap plastic piece covering it. Wish it didn’t have to be so bulky though, especially with the size of the XR.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great xr case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is bulky, but protective. My 8 year old loves that she is able to clip the case on to her pants.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use the Otterbox for our children. They are very active and this definitely protects our investment.

    I would recommend this to a friend