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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,513 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Durable case but doesn’t cover screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable but a little disappointed it didn’t cover the screen. Had to get a glass cover for screen. Seems to work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case withstood the deck lid test!! I rested my new, larger phone next to the trunk while I piled my groceries into it. When finished I slammed the trunk down and it popped right back up. I slammed it again and realized the trunk lid was hitting right across my phone. I will never buy a different case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Three years never a problem I love OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m up and down five flights of stairs concrete wood down in the ground, checking underground, Otter Box kept the phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case holds up to drops and tumbles, clips has a strong clipping lever. Would recommend a glass shield for screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy otterbox case for phone because I think they are the only case I can trust for my phone not to break if dropped

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’m very careful and haven’t dropped my phone yet. Here’s hoping that if I do, this case will protect it

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes a great product. The only issue I have, is the fact that it no longer includes a built in screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always liked otter box still like the design just not to happy that there’s no screen protector on the newer ones

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Sturdy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife and she seems to like it. only negative, it immensely adds to the weight of the IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox cell phone cases are the only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying OtterBox cell phone cases a few years ago, and I will never ever buy anything else. They are the only "worry-free" case, in my opinion. I don't worry about dropping the phone or anything when it is protected by an OtterBox case. Their quality is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good for this Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommeded, phone is well protected. Only thing it does not have an opening to show case the apple logo.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great for the IPhone RX. Purchased to save the glass in the case the phone gets dropped. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great side, corner and back protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side, corner and back protection, but no screen protection (can be used with 3rd party screen protectors)

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use otter box cases. I have never had a problem with them. This one needs a screen protector though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 3 year old who likes to grab everything I felt it was best to get a good case for my phone. So far I have had no problems with the phone. It is sturdy and does its job well. It also doesn't interfere with wireless charging, so I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter box is one of the best brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the best phone cases out there. I just wished it had the plastic cover for the screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone protected and that’s the biggest thing for me. I’m clumsy!! And it works out awesomely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE WAS EASY TO SET UP. THE CAMERA TAKE EXCELLENT PICTURES TO SHOW CUSTOMERS OR TO EMAIL CUSTOMERS WHAT I FOUND AS A RESULT OF AN INSPECTION IN MY BUSINESS. ALONG WITH THE CARRYING CASE THAT CLIPS THIS PHONE TO MY BELT FOR EASY ACCESS WHEN NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can never go wrong with an otterbox!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with an otterbox. I only buy otterbox cases. I have enver had an issue with them and if you do just call otterbox and they will send a replacement for only the price of shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Gave as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to friend who has notor is bad luck with phones. Thinking this will be more than enough protection.

    I would recommend this to a friend