Customer Ratings & Reviews
- Model:
- 51191BBR
- SKU:
- 6287824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great for rough teenager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my son a new phone and this was the best accessory I could have bought! Its going its job!
I would recommend this to a friend - Pros mentioned:Protection
Great IPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it provides a very good protection. Not that big, I got used to the phone size with that case.
I would recommend this to a friend - Pros mentioned:Protection
Great cover
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is a great protective cover for drops and scratching the back of your phone.
I would recommend this to a friend Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product: I bought a new iPhone XR, And needed to be able to protect it at work. I had an Autre box on my last phone but was surprised I was unable to find one for this phone that had a screen cover as well.I was worried about it but it’s working out really well.
I would recommend this to a friendProtection against bending
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The XR is big, and this makes it bigger, but it's worth it. I got it because I often keep my iPhone in my back pocket and then sit down. I didn't get this type of case with my previous iPhone 6s, and bent and broke the phone when I had it in my back pocket and sat down.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trust my apple product's safety to otterbox. They are the only phone cases I have used for over a decade now. Never had one fail me. You do need a separate screen protector now, but honestly thats the one thing I like better about this model.
I would recommend this to a friend- Pros mentioned:Protection
Great case great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When in case your phone will not slip and slide around thereby providing exceptional protection
I would recommend this to a friend - Pros mentioned:Protection
Good case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a quite good case, wife has dropped the new phone with this case and it has survived
I would recommend this to a friend Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already dropped my new $800 phone and so glad this case was on it. Very tough case and has a nice rubbery feel so it does slide around or slip out of your hand. If you plan on keeping it in your pocket the rubber will make it harder to get out though.
I would recommend this to a friend- Pros mentioned:Protection
Thumbprint for home screen may not operate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my teenager as they have cracked multiple screens on the last iPhone and in my opinion OtterBox covers are the industry standard. Our child showed me the thumbprint option to unlock the phone was reduced to about 20% effectiveness. I made a few efforts and was unable to make it work as well. Bummer because I love the brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your kid's case has been a bit overzealous with the security of that device! For the best user experience, we typically suggest adding new fingerprints into the phone with the case on. If that doesn't help, turning the phone off then back on can do the trick. If you're still running into issues, give us a ring at 1-855-688-7269, and we can look into your replacement case options!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Protecting my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just needed this for my work phones it’s the perfect case to proctect these new fragile phones.
I would recommend this to a friend - Pros mentioned:Protection
Safety for my XR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Otter Box! I have dropped it three times since my purchase and no damage to my phone.
I would recommend this to a friend - Pros mentioned:Protection
Pricey but worth it I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes phone much bigger than it really is. Seems like it will protect the phone though.
I would recommend this to a friend - Cons mentioned:Screen protector
Not disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Previous Otterbox I bought had screen cover and this one did not.
I would recommend this to a friend - Pros mentioned:Protection
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case so far. Only a few drops to date and no damage to my phone.
I would recommend this to a friend - Pros mentioned:Protection
Awesome case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a must if you have kids. You can drop your phone and not worry about it.
I would recommend this to a friend - Pros mentioned:Protection
Great iPhone protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for new iPhone. All functions on phone work as they are supposed to.
I would recommend this to a friend - Cons mentioned:Screen protector
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reson I didn’t give it a 5 is because it no longer comes with a screen protector
I would recommend this to a friend - Pros mentioned:Protection
Works like it was intended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special but works like it’s supposed to, would recommend adding a screen protector
I would recommend this to a friend - Cons mentioned:Screen protector
Still dependable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case but I wish they didnt get rid of the built in screen protector.
I would recommend this to a friend