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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,513 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit perfectly and it was a great deal.love it...

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, need to bring back the built in screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good iPhone XR Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent day to day protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is pretty good and doing it a great good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this OtterBox for my son. He loves it because it’s very sturdy. He drops his phone a lot so this is perfect for him, and for anyone else who is accident prone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox. They protect the phone well and if for any reason the case wears over time. We just call them up and pay shipping and they send us a new case or just the parts we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox defender Pro for iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. This is my third OtterBox defender with this brand and the quality of it is excellent. Good price for the product. Very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BROKE A SCREEN YET ALWAYS NEED AN OTTER BOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have used Otterbox with no complaints.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox. Have always used it, however this one (iPhone XR) does not have a clear front. Hoping it is as good as in the past. I always comparison price with Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good purchase experience. I’m very happy with the phone. It has a lot of nice features and new technology. I’m sure I’ll keep getting iPhones as long as there still around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company and item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is always a great company. They stand behind their products if anything goes wrong with them. Customer service is super nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's okay but too pricey.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a different brand to buy for my teenager who is rough on his phone and it has held up better than the Otter Box at a fraction of the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Otter Box! My favorite feature is the clear back! It allows the beautiful blue color of my iPhone to show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender case is durable for my daughter's phone. It is worth it to buy a product that protects the phone. I have purchased cases for my entire family for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ThIs Case is very durable. We bought it for my 12-year-old son. He is usually very rough on cases but this one has done us very well. Definitely would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a cute Kate spade case. I liked the design but it was slippery and I felt like I couldn’t hold on to my phone. Exchanged it for this and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children think these are a little bulky, but it is worth it to protect these expensive devices in the hands of children (or most adults, for that matter!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Kate Spade cases for my iPhone for years. I have never had any problems with my phone breaking or screen cracking; very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the XR Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning to use the XR but so far, I really like it. This was an upgrade from an 8. Great quality pictures and I like the face ID for security purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea how much better it was to go to Best Buy instead of my local Sprint store. Got the phone I needed, no additional fees or up selling.

    I would recommend this to a friend