Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 1. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 2. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 3. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 11. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 12. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 13. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.
  • Alt View 14. OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black.

OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black

Model:
51191BBR
SKU:
6287824
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,513 reviews

  • Phone Protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son needed a phone protector for his iPhone. We got one for mom & he wanted one. He loves it.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Pale Beige/Big Sur

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my old iPhone 5 to a new one, I got the IPhone XR and I have no regrets.

    I would recommend this to a friend

  • Prefer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several cases. My last case shattered. This is by far the best case for my phone.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Purple Nebula

    I would recommend this to a friend

  • Great Case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are the best way to protect that expensive smart phone.

    I would recommend this to a friend

  • Good as well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good as well bought it for my kids and they work perfect no more broken phones

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a phone case and I am pleased that Best Buy was able to order it for me

    I would recommend this to a friend

  • Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome and tough case. I have no worries about my phone while it’s in the case.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Blue

    I would recommend this to a friend

  • Just what was needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed for my new Apple I phone10R, I would recommend to all interested parties

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to operate. Will recommend to others. Will buy again.

    I would recommend this to a friend

  • great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the otter box defender case for my I phone is a great protector for my phone it is very sturdy

    I would recommend this to a friend

  • Case for my daughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The case is durable and has protected her phone without a scratch on it.

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and got at a great price . Would definitely buy this brand again.

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The guys use this case a lot as it is very sturdy

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Outer box since my first iPhone and they are only getting better I love it ..

    I would recommend this to a friend

  • Awesome phone case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable phone case, nice design and love the phone to belt clip

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Pale Beige/Big Sur

    I would recommend this to a friend

  • Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case . Protects my phone from all the drops it had

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Blue

    I would recommend this to a friend

  • Best protection available

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there’s a better case I’m unaware. My daughter is tough on phons so we got her this.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Purple Nebula

    I would recommend this to a friend

  • Great product very protective

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is extremely hard on her phones. This is about the only thing she won't destroy

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Purple Nebula

    I would recommend this to a friend

  • Sturdy Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case. Very good service. Helped me pick out a case and set it up for me.

    I would recommend this to a friend

  • Big and heavy but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t mind the size, and are clumsy or careless like me, it’s a worthwhile buy.

    I would recommend this to a friend
Page 60, Showing 1,181-1,200 of 1,513 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.