Customer Ratings & Reviews
- Model:
- 51191BBR
- SKU:
- 6287824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.
This summary was generated by AI based on customer reviews.
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don’t like is the nex otter boxes doesn’t. One with the protective screen anymore.
No, I would not recommend this to a friendSturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used a similar product for an older I phone. When I purchased a new I phone, this is my immediate choice.
I would recommend this to a friend- Cons mentioned:Screen protector
Great case. Missing screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox need to bring back the screen protector to the defender cases.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Joes!
We're sorry for any disappointment with your Defender Series case. Our engineers determined that the best interaction with the touch screen on your iPhone XR was without the addition of a built-in screen protector. That being said, these cases are completely compatible with Alpha Glass, which utilizes Reactive Touch technology, so none of that screen sensitivity is lost!
Happy Holidays,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems ok. I just wished they still had a screen protector
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Okstate2007,
We're bummed to see that this Defender Series Pro isn't completely checking all of your boxes so far! Although we intentionally decided to forego the built-in screen protector in order to provide a clear-cut experience with the curved display, we definitely understand why this might feel disappointing. We'll gladly pass your feedback up the ladder to our product design team, and in the meantime, please feel welcome to call our friendly Otters at 1-855-688-7269 with any questions. They're always thrilled to help out!
Best,
OtterBox Customer Service Team
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 12 year old son for his new iPhone XR. Very durable and strong. Excellent product.
I would recommend this to a friendGood case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size case for my phone , so it was returned with no problems
I would recommend this to a friend- Cons mentioned:Screen protector
Mediocre case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a better case if it had a built in screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Beachchick,
We understand how the screenless feature could be a little surprising if you've had experience with past versions of the Defender Series, but the Pro version is actually meant to take it up a notch! It was designed with an interior premium foam that adds impact-resistance in drops or falls, and the screenless feature is intended to allow for unfettered access to the brilliant display without sacrificing the protection.
If you'd like a screen protector, then we ensured it would be 100% compatible with Alpha Glass, which adds an extra layer of glass to the screen while ensuring a seamless touchscreen experience! Please feel welcome to reach out to our friendly Otters at 1-855-688-7269 if you have any questions about this or just want more details!
Happy holidays,
OtterBox Customer Service Team
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always happy with otter box cases.Only bad thing is price....reason I’m giving four stars!!
I would recommend this to a friendGood product!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product to safegaurd your phone!! Very durable snd long lasting!!
I would recommend this to a friendSo far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jury is still out. We will see what happens the first time the phone is dropped.
I would recommend this to a friendA little big but very solid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, but a little big for someone who doesn’t have big pockets.
I would recommend this to a friendNice but big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a god case but it is kinda big. You do lose some side screen with this case.
I would recommend this to a friendStill good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had otter box Defender in the past. They're great. But add s screen protector!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment with your Defender Series case! After much testing, our engineers determined that the best way to interact with the screen on this device, is without the addition of a built-in screen protector. That being said, this case is totally compatible with Alpha Glass, and Amplify is coming soon.
Check out Alpha Glass here: https://www.bestbuy.com/site/otterbox-alpha-glass-series-polyester-screen-protector-for-apple-iphone-xr-clear/6339350.p?skuId=6339350
Best,
OtterBox Customer Service Team
Great protection but a little bulky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money. Great drop protection . Don’t need apple care now.
I would recommend this to a friendReally like the microbial defense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really likes the microbial defense, but did feel that it is a bit bulky.
I would recommend this to a friendbest case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has always been the best case for my families cell phones.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case for me because of my construction job . Solid case
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is great and I have no complaints. It has worked well for me so far.
I would recommend this to a friendGreat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with plenty of features. I would recommend to anyone
I would recommend this to a friendGood case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still allows charging just don’t forget the screen protector
I would recommend this to a friend