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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,513 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    it's a lot for hopefully enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how Otterbox doesn't include a screen protector, but this shell feels really good on the phone. I have always had otter box and my last phone (4 years in an otter box) looks brand new because of it. hopefully the same will happen this time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a problem to get the iPhone XR into the case. A tech at Best Buy helped me and once it was done, my iPhone was well protected. Instructions were poor, which is why I couldn't install myself, otherwise, it would be a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, very helpful if phone is accidentally dropped. Have had screens crack when using other cases but never otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection for your iPhone. It is a little bulky, but my husband loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Heavy duty and durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers the most protection but is definitely bulky. This is the only case that I use because I drop my phone so often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Easy to set up. I wish it came with a protection screen like previous versions. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love this color and it fits so snug and neat . I love that it keeps my phone protected and it feels great .

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Sturdy Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox phone cases have always been pretty good in terms of protecting the phone. This one is no exception. It does its job. The product is bulky and makes a rather thin phone into a heavy object.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protects my new iphone XR very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Defender. Gives me a better grip on a slippery phone and if I do drop it, it is much better protected from breakage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection purchased on sale at BB. A little bulky but I knew that with previous Otterbox purchases. Love it. Great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great protection. The dark blue looks great and allows a bit of the red from the iPhone to show through.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection does not hide screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone snugly, but does not make it too large, still get full screen access. Definetly good protection in a drop!

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Durable cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main cover is very durable and has good grip and has covers to protect the ports. It does not have a screen protector built in, so if you want to protect your screen, you need to purchase a separate protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid. Great protection. A little bulky but that is a compromised one needs to make to protect $800 phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several OtterBox Defender cases and they are a little bulky but they are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of my case. The case is nice and thick. Does not slide out of my hands. My phone feels very protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Its a great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and its easy to carry on my belt. I had one for my other phone and loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except protection however this model DOES NOT PROTECT THE SCREEN! You must purchase an additional screen protector if you want 360 degrees of protection.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection for my new phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an OtterBox Defender Case for my last phone and it was indestructible. After paying so much for a new phone, I bought another because I knew it would provide the protection I needed. It's a little bulkier than most other cases but it's worth it. I wish there was a better selection of colors to choose from at the store. I didn't want to run the risk of breaking the phone before I ordered something on line. I'm pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Solid and less bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the same quality as every otter box I have had if not slightly better. It feels smaller than the one from my old phone and does not have the hole cut out for the apple symbol which makes it more comfortable to hold. They do not come with a built in screen protector anymore but hat is reflected in the price and it was always the first part of the otter box to go. So we Weill see how the separate screen protector performs. So far no complaints

    I would recommend this to a friend