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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro Case's exceptional protection and high-quality construction. Many appreciate the case's snug fit and stylish design, while some find it a bit bulky or heavy. The lack of a screen protector is a common point of concern for customers. A belt clip is a welcome addition for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,316 reviews
  • Rated 5 out of 5 stars

    best phone protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is a vajayjay they were great they keep your phone from breaking especially when you're working and dropping your phone all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so durable. You could throw this phone against a wall and it would take any damage. I would definitely recommend it to a friend or family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item almost a year ago, Still using today, I feel I can give an honest opinion, has held up Great!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had A screen protector otherwise great case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, very nice and I definite would buy another one

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case but should of come with a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on commercial tires and vehicles and the phone case hasn’t let me down yet from being covered in oil to grease case is still strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the new iPhone Xs max. They don’t have to many colors available.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good hard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case that I feel confident in if I drop my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case but design flaw

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Otter cases hinged the lightening port on the rear. These newer cases hinge on the front. It’s a thinner connection point and has caused the cover to tear after regular daily use. The replacement option is fair, so I don’t mind, but I wish they’d go back to the old layout. It seemed to hold up better.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Cucillo,

      We're sorry to hear this Defender Series Pro case seemed to leave you wanting more. We assure you great effort and diligence goes into engineering our cases. Although a change in design isn't on our road map, we'll be sure to pass your feedback to our Otters in the lab for future consideration.If you have any further questions or concerns, please feel free to reach out to us at 1-855-688-7269, and we'd be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an otterbox and it doesn’t fail in quality. Many drops and not a nick. Thank you otterbox for continually providing great quality products and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sqle when the XS Max came out. I have dropped my XS multiple time to watch it bounce. Case works great. Only case for these clumbsy hands.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and was on sale . Will enjoy for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case for outdoor activities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this otter box. I am a truck driver and I am always on construction sites . When I drop my phone I never have to worry about it breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my phone from countless possible phone ending drops Top notch quality and exactly what you’d expect from otter box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish there were more colors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downfall of having the XS Max is that there aren’t many phone cases. This one worked really well and last almost 2 years before the white inner case started to break due to dropping it. I really wish there were more colors and variety from this brand for the XS Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter ox never fails

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox defender series cases for many years so when I bought a new iPhone it was a no brainer to get this case, high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for sons phone and this has been sturdy and strong just what we needed to protect $1000+ phone for teenager!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best case PERIOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. I’ve owned previous otter boxes in the past and never disappointed. It cost a little more but you are buying into the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the defender is more sleek than years prior. Feels good, not slick, doesn’t slide out of your hand like some of the hard plastic cases.

    I would recommend this to a friend