Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1316 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro Case's exceptional protection and high-quality construction. Many appreciate the case's snug fit and stylish design, while some find it a bit bulky or heavy. The lack of a screen protector is a common point of concern for customers. A belt clip is a welcome addition for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,316 reviews
  • Rated 5 out of 5 stars

    Case Summary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Love the durability of the otterbox brand. I have had an otterbox case for 10 years and will not use any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd otter box. Had one on my i 5. You cannot beat here warranty. Replaced the case approx 6 times with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid case, my spouse has had this case for over a year and a half now. Still in great confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otter box because they are the best. I work outside all day with heavy equipement and never worry about my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box is the only way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Otter Box has saved my phone on more than one ocassion. I would not even walk out of the store without an Otter Box on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Phone itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone like a week ago and I absolutely love everything about this phone Apple really out did their selves this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still have good quality as before. I have been using Defender pro since iPhone 5. The only thing missing is screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down otter box best case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my husband and one for myself. We love otter box cases. Just wish they’d make a battery case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Features with a really good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles and really responds well. Is a little hard to get used to closing programs but once you figure it out it’s not too bad. Only down side I have seen is the screen is not as responsive when it’s cold. Opening or closing things is a little harder when cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case Ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy. I have dropped my phone a million times and there were no scratches or cracks anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Otterbox cases on my phones. This item is solid as a rock and protects my investment. Believe me I drop my phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough & tough

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case! My husband tends to be pretty rough on his cases so this is the only one he can use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor of the case is perfect. The case size is smaller than the iPhone 8 plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best rugged cases on the market. My wife loves at least a bit of color selection is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good rugged case. Was what I was looking for at the time. Kept my phone orotected

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good case. Used to be great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t figure out why otter box went away from the screen protector. The glass I had to buy cost me an extra 40 bucks. I am disappointed with otter box for the first time in years. This was a case for an I phone xs max.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Rick,

      We're truly sorry to hear that you're feeling so disappointed by the updated screenless style of this iPhone XS Max! We intentionally decided to go away from the traditional built-in screen protector in order to offer complete, direct access to the beautifully curved screen. We predicted that an integrated shield could hinder your overall interaction with the device, which does not sound like the epic experience that we envision for our cases. If you have any additional questions or comments, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right into some answers to help out!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Never use anything else again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a Lifeproof case for 2 weeks and went straight back to Otterbox. I will never use any other case again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to protect his new phone for his birthday. I’m satisfied with the integrity of the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my new phone & new job. Kept my phone safe when my boss slammed my phone down on a hard surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for my phone. Not bulky and too heavy. Fits just perfect and is durable!

    I would recommend this to a friend