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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro Case's exceptional protection and high-quality construction. Many appreciate the case's snug fit and stylish design, while some find it a bit bulky or heavy. The lack of a screen protector is a common point of concern for customers. A belt clip is a welcome addition for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,316 reviews
  • Rated 5 out of 5 stars

    Superior protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super sturdy! It comes with a belt clip/screen cover to ensure nothing happens to your touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last a long time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for ur phone and durable good price and I always buy this brand because I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box makes the best phone case on the market. Be use them for years. In fact I also have them on our ipads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case for the new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outter box defender has been my choice for iphones for years because it is so sturdy and safely takes care of my iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great for protection but poor for use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does protect your phone perfectly but the usable audio quality for the phone is diminished too much. It muffled the talking audio so much you have to use speaker. Otherwise a great case.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi!

      We're sorry to hear that your Defender Series case is getting in the way of your conversations! That's definitely odd, and it's not an issue that we've heard a lot about before. We suggest removing the case and reinstalling it, as that may help to get things lined up a bit better. If that doesn't help, give us a ring at 1-855-688-7269, and we can get you a case that won't intrude on all of your calls!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great product for mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have purchased an otter box for all my phones. This one in particular has an anti microbial layer which helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy anything else ..best on the market..highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and care. Only suggestion is variety in colors for in-store purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is strong and durable. Only part that you need to watch out for is club getting stuck on belt buckle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an affordablw price!! This was a great gift to give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a example of how to keep your phone from getting broken. I only buy this case for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Modular Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro Modular Case for Apple® iPhone® XS Max - Purple Nebula

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase otter box cases for our phones. Very durable and long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Otter box defender pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like over all would be a great case and work for great protection. The power button has an extremely soft touch and I was constantly going into Siri or opening my Apple Pay which I did not like.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Kabelguy202,

      We apologize that the side buttons on this Defender series aren't exactly working out well for you! Our Otter investigators are wondering if slight misalignment might be causing the issue, so please feel welcome to give them a ring at 1-855-688-7269. They'll take a closer look and get you back on track to premium protection as soon as possible!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter box has always protected my phones very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said otter box is my go to phone protector, I have dropped my other phones and nothing happened to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for the iPhone. Safe and secure...protects against the best drops. No issues to date. Recommend buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box never lets me down

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using otterbox since I had my iPhone 3GS. I have never had a problem with these cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone and had it bounce down a flight of stairs with no damage. These boxes are tough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one heavy duty phone case. You could throw your phone into a volcano and it would probably still work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kept all my iphones in Otterboxes. I have dropped them numerous times and nothing happened to them.

    I would recommend this to a friend