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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1769 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,769 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong owning a otter box case. Defenders series have always provided the proven protection I needed when it comes to a phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit phone perfectly. Fast shipping! Couldn't be happier with the price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve carried Otterbox for years now. I have dropped my phone several times, and not a scratch on the case or my phone. Wouldn’t use any other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this case as my daily driver, but when I’m going to be out in the elements it’s a great case for keeping your $1200 phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well no Otterbox is the best out there to protect your phone in this purple one waz a great option for my phone needs

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the note 10 rugged and not so bad w once u get used to the size

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I purchased it for my husband's phone. He had no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case, been tested

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case, fell a few times and phone is fine as well the case. It's just a little bulky but other than that it's an awesome case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    As usual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Otterbox for my past 3 phones, and with my job, it's needed! Always drop my phone, and each time no issues with it at all! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case to Clip on your Hip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had my phone, or other item, on my hip. This case protects my phone extremely well and is very comfortable to wear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    I like Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However the only thing I don't like about this case is that it DOESN'T come with a built in screen saver. It has to bought separately. Otherwise Otterbox is a great case to protect your phone for falling.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any disappointment with your Defender Series Pro case! After extensive design testing, our engineers determined that the best way to interact with the screens of many of these new devices was without the addition of a built-in screen protector. We'll be sure to get your thoughts passed up the ladder to our design team.

      In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I feel safer with my phone in an OtterBox!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy an OtterBox for every new phone I buy. I trust it to keep my phone safe. It also makes it easier to use my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case for massive protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need the most protection the defender is the best. Great hard case surrounding the phone with the rubber outside to help with drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love otter.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otterbox since my very first real smart phone. My job is a very dirty and lots of nudges against the phone and always kept safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A sound investment!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know we all like to show off our new phone, but accidents happen. OtterBox is one of the best you can get to protect your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the otterbox brand cases! This one is perfect! I also love the purple color! Nice chance from the black color I always get!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox on all my phones for about 10 years and they have kept my phones protected and looking like new every time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case !!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox is a GREAT case !! I is comfortable to hold and easy to take off and put on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of THE best protector for your expensive phone! I've drop this a few times and no damage to my Galaxy note 10+ I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is very expensive so I needed the best protection to protect my investment. Otter box is the only case I will ever use.

    I would recommend this to a friend