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Customer Ratings & Reviews

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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,770 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Top of the line case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and protects the phone very well. When ever i use an otter box case for the life of the phone the phone remains in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    HEAVY DUTY PROTECTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with the otter box. yes its pricey but its better that paying for a big fix on your phone screen especially for the 200+ cost and a chance of getting a refurbished one. this case comes with a front and back cover that locks into place which is great, along with a rubber over ontop of that for extra drop protection. I always stick to this case model every time I update my phone. It also comes with a holster which is great for work, especially if your constantly moving around , it helps prevent squishing your phone in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent max protection case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will definitely make your phone a substantially large brick, but if you're concerned about protecting your phone, this should leave you with little concern. Even with the curved screen, this case is designed to still allow you to fully swipe from the sides without obstruction, which is an issue with even thinner cases I've used. Be aware, wireless powersharing will be difficult if not impossible to use with this case. This is probably obvious, but I think is worth saying out loud. Wireless charging does still work though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case with option to use as a belt clip on. OtterBox Defender case have saved multiple of my phones over the years from certain damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great overall, looks great, good for people with big hands. Only draw back usually have to remove for wireless power share.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Nice and grippy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and grippy. Seems to protect well, although thankfully I haven't found out just yet. Really just what I was looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    Sturdy case with a fatal flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very sturdy case and I feel confident in its ability to protect the phone if its dropped (not on its screen). Cons: Zero screen protection unless you use the belt clip to cover the screen and I'm not talking about the lack of plastic screen protector. The note 9+ screen sticks out a millimeter or two past the edge of the otterbox. Bad things will happen if it is dropped and lands face down. You must remember to use the belt clip to cover the screen when not in use. It's also expensive. Summary: Shop around for a better value. This brand was the gold standard for protective cases; but I feel they are not trying to innovate and are just using their name to sell cases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Matt,

      We're so sorry this Defender Series Pro case isn't meeting your expectations.

      We put forth every effort - from design and materials to manufacturing and post-production testing - to ensure this case will provide some of the best protection available to safeguard your investment. If you're still unsure, give us a call at 1-855-688-7269 and we'd love to boost your confidence!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this before for my note 9. Bought it for my note 10 plus. Worth the money. I'll always buy otter defender pro for any new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    My note case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well enough unless the phone falls at just the right angle which mine did and the screen cracked. Fortunately the new note no longer has the curved edges so this should not be a problem when I upgrade next year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well and isnt too bulky, good product overall Protects the phone well and isnt too bulky, good product overall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Fits perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my new phone. Easy to put on. I have dropped my phone, but the other box kept my phone protected. Thank goodness!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my Note10+. Case fits phone perfectly and also comes with a screen protector. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Amazing Protection without BULK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best otterbox I have used. It provides protection without making my phone bulky or hard to use!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fits well. Keeps your phone safe. Does not cover the glass. The glass protector from Samsung does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and saved my phone a few times. Lasted a while

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it fully protects my new phone! It has very good grip!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    A solid product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective! It is hefty price to pay but I think its worth it! The only complaint i have is that its very hard to find a wireless charger that works to charge the phone while the case is on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case, it isn't very bulky and gives really good protection. Have dropped a few times with no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    superb protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the otterbox series of cases, top quality, top protection. only issue with this case was the "finicky" wireless charging. wasnt consistent due to thickness of case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Good phone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thick rubber outer case offers good phone protection and is simple to put on. The belt clip doubles as a kick stand. The only draw back is I have to take off the outer layer to charge the phone using the wireless charger.

    I would recommend this to a friend