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Customer reviews

Rating 4.8 out of 5 stars with 391 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 391 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Love the defender!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but i had forgot the design changed and no longer has screen protection. No longer 100 percent enclosed. Wish they hadnt changed it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Kept my last phone from damage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than insurance, won't leave store without one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Overall grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection otterbox provides for my device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case and protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect your phone. An awesome color

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good protector for Samsung Nite 10+ 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very safe in the hand with its rugged surface.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Galaxy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Bought a different brand and style at first, it was horrible. With this one my phone is better protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to protect my phone and it’s very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Nice photo case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case the best thing they made for a phone

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Built tuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tight looking and color is different.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get a lighter case but when you spend 1000k on a phone.. you need great protection and this case is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cover protector for my wife's phone she been very happy with it no more broke phones

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good cover except no screen protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the case protected my mobile for a while, one day riding my bike and hit a bump and there flew my cell. Cracked screen was the result. While I like the feel of this case and have been a fan of previous Otterbox products, zero protection on one of the most critical parts of the phone is a huge problem.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello,

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a great product. With this you may not need any extended insurance on your device. I have used it for about 4 to 5yrs any my screens are always looking good irrespective of the duration I have been using the device. Try and see for yourself

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great case the only thing id say that would improve it is if it had the built in screen protector

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These alway provide great protection just wish the still had the built in screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone cases I've ever owned wish it could protect the edges of Note 10 Edge better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best There Is!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a tendency to carry to many things at once - and yes, every now and then my phone hits the pavement! OtterBox has never let me down!!! I have been using OB for years and will never switch - well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our go to product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We swear by Otterbox. When we upgraded our phones there was no doubt we would be protected with this. I have slammed my previous phone in car door and dropped down 40 concrete steps....worked completely fine after.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent for protecting phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox defender series feels great in hand and protects the phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for everything but the face of my Galaxy Note phones.

    I would recommend this to a friend