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Customer reviews

Rating 4.8 out of 5 stars with 391 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 391 reviews
  • Rated 5 out of 5 stars

    Great product, love the color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and I will be using it for my 1st Smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with an Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. I just wish there was more colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 10+ Thank you Best Buy for the awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case helps protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case helps protect your note 10 + bigtime from drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. Durable and I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get an Otterbox to protect my phones so I love the brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best.........case... Durable.....................

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Looks. Great, doesn't actually protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip my brand new note 10+. Somehow got a cracked screen even with this case installed. No major drops, pulled it out of my pocket and the corner by the pen (most exposed/weakest area with this case) is cracked hard. Doesn't even look like a normal drop crack either.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about the damage to your phone while in a Defender Series Pro case. While our cases are tough, we're not able to predict every variable. Though we can't replace the phone, we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and durable thank you for the low prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best phone i ever bought for my self, an i live it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using this product for years ...they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy and otter box are awesome. Hands down best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one in my note 8 and I traded it in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and strong.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and styles, easy to clean. Perfect coverage. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the $1,000.00 phone you just purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter is otter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone new otter Box. The only case that survives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoyed my purchase and the store was great enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is by far one of the best cases for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fits really well with my new cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked the otterbox up, the same day I ordered it.

    I would recommend this to a friend