Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 391 reviews
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this phone in march so far so good! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nonslip material

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this case for my phone great product thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and durable, decent price for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how big the screen is

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can do more things on. It is easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, can't go wrong with Defender cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the phone and keeps everything safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It, protects my new Note 10 plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover and protects my phone really well. Love It!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice galaxy note case.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, not too bulky but not flimsy either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as described

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. It fits Samsung galaxy note plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Durability!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant on whether I wanted something so bulky. But after I got it I LOVE it! Wish it had a kickstand of sort, though.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Nice looking case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to protect phone screen from cracking. Dropped my phone once and it cracked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro case. While our cases are tough, there are still some variables that can't be predicted. Though we can't replace your phone, if you reach out to our Customer Service Team through the link below, and we'll be sure to get you a replacement case with our stellar warranty. Contact us: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great protective case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purple color but my dark wash jeans have transfered color to the case. Next time I'll get a black case covera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Big and movies look great. Really like the security measures. Love the stylus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute color and love the material

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice. Love the material. Wish it came in brighter colors. No problems yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a samsung case for my note 10+ but this seems more sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted points. So I will type nonsense I want points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bounces off ground with no phone damage. Good tough case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken clip

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip broke on it after 1 year. I was very disappointed, I bought it for both the case and belt clip. I thought this had a warantee but guess not. Too expensive for no warantee.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Defender Series holster! The good news is, we have a great warranty, so we'd be more than happy to get your belt clip replaced. Feel free to call us at 1-855-688-7269, and we can get your warranty claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    The phone holder snaps off my belt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone holder is of poor quality and has sent my phone driving down into the hard floor twice in just two weeks of ownership of it. Will not buy this phone case again.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Robby,

      We're so sorry this belt clip isn't doing its job. We assure you this is anything but normal. We'd love to take things from the top with a warranty replacement which we trust won't have such problems going forward. Please feel free to click on over to our Support/Warranty page on our OtterBox website, and we'll get you back on track to sturdy side security!

      Best,
      obcst OtterBox

  • Rated 3 out of 5 stars

    Poor cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case that covers my volume button will not seat correctly, therefore, every time I press the button it has a snapping sound and you can feel that it has slid off the button.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Leslie!

      We're sorry to hear that your Defender Series case isn't lining up properly with your phone! That's definitely frustrating. We'd recommend reinstalling the case as that might help to get things lined up a bit better. If that doesn't help, please give us a ring at 1-855-688-7269, and we can get you taken care of with a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox