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Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,770 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tank Box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My usual go to for OtterBox cases. Just makes my phone feel like a tank. I wish I could feel safe with other cases like I do with this one

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip, Protection

    Rated 5 out of 5 stars

    The best case out there for Samsung Galaxy Note10+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Pro case is top of the line. You can tell its quality from the moment you see it. The texture of the case has good grip with microbial defense against germs and nowhere as slick as the unprotected phone. The edges around the case prevent the screen from touching surfaces when its face down. The outer case has large bezels to protect the screen even further and has a clip that rotates as well as locks into place for an adjustable kickstand! Don't waste your time or money on subpar cases. This Otterbox case has all the features and superior protection with a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent case with limitations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used a OtterBox over the years to protect my cellphone, but the only drawback with this case it doesn’t protect the screen from scratches, Larger OtterBoxes with screen protections were bulkier and limited the screen operation. This is is thin and small without a screen cover for protection which I prefer, Makes is easier to use, just be extra careful with phone. I’ve dropped it a few times and it provided excellent protections.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is truly a life saver. I have dropped my phone at least 50 times and this baby has protected my investment to the full extend listed. The price point is also very economical for the coverage you are receiving

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Great case! Love the color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a strong case for my Note 10+ because I am notorious for dropping my phone. Which it had a built in screen protector but I don't think any of the Note10+ cases have one. But so far, this case is perfect otherwise. It's not too bulky or thick. Gives great protection to my phone. Also still fits perfect even with a privacy screen protector that I bought from Amazon. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Billy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely 100% the best-known phone case by far ... hands down ... but not my phone w/ the protection .

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tired so many cases for for note 10 plus. None of them provided the protection better then otterbox. Covered ports protect my phone from dust. Great Camera protection. Feels great in hand non slip grip. Belt clips is nice so don't have to keep my phone in my pocket. Little on the expensive side but well worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    A little bulky but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have had phone cases on my phone but my old case didn't stop my screen from cracking when it fell on its corner. This case seems so much better protected from drops. It is a little bulky in my hand but nothing unmanageable. I also got an amazing deal on it so that's always awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used OtterBox for to protect my phones since they came out & will continue to always do so. Great product indeed!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used speck cases in the past because we liked the way you could grip the phone bettter and it always had great protection for our phones over the past 4 years. However, when we got our new Note 10+, Speck did not have cases for them. We looked at several options but this Otterbox felt best and seemed to provide the protecrion we were looking for. Would have given 5 stars but boy these are pricey. I understand development costs but these are plastic and rubber for goodness sake!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector, Wireless charging

    Rated 4 out of 5 stars

    Great protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very protective but doesn't wireless charge very well. It also doesn't do the powershare feature that the phone offers very well which kind of robs people of 2 key features that the new phone offers. However it does protect your $1100 phone very well from drops. But no longer comes with any kind of screen protection other than the raised top and bottom lips that keep the screen from hitting the ground on flat surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Excellent case, adds to the pleasure of the phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the first case I've had. Usually, I carry a phone unprotected, except for a screen cover. The Note 10 is just too expensive to carry unprotected. I was surprised to find out it was actually more fun to have the phone with the case than without it, even discounting protection. The case easily doubles the weight, but gives you a true idea of the phone's capabilities. The case is tacky and gives you a definite sensation holding the phone. Note 10 by itself is completely smooth, and it's hard to tell front from back or up from down. The case actually feels great. The case is very sturdy. It snaps strongly into place on the carrier, which is important to me as I ride a bike and don't want a $1200 phone slipping out of its holder, unbeknownst to me. The case is designed very well, obviously protecting the phone, but giving me full access to its functions.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The Sherman tank of cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I've used on my previous S9+, Note 9, S10+ and now Note 10+, the protection is top-notch on the Defender series. The encasement is complete even to raised edges protecting the Gorilla Glass screens if dropped face down. Additionally, the belt clip/cover plate encloses the whole phone completely. I have dropped some of the models a time or two, usually on concrete...no damage whatsoever. On a previous LG V20, a drop using a UAG "mil-spec" shell cover led to a broken screen. After that, Otterbox Defenders ever since. They are a little bulkier and heavier than the lighter covers on the market but $1000.+ phones need the best protection available.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Best case so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been partial to Otterbox since my first Samsung Note. However, with my Note 8, I went with a Tech 21 case and although it protected the phone, I was constantly getting a wet charging port when it rained because it would stick up in my back pocket. I do not have to worry about this issue with this case. I missed having my belt clip holster. This is the thinnest version of the Defender, I have seen, and feel comfortable putting it in my back pocket if wanted. I was a little surprised at the fact only three charging port has a cover but it makes sense when everything else should be well sealed. What I was most glad to see was the removal of the screen protector. I always popped that it in favor of something applied directly to the screen. Sadly, no screen protector has been released that I really like yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter for the win

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never been disappointed in my Otter boxes. I can break a phone I guess my job but I never have had even a cracked screen with my OtterBox. Recommend a thousand times over.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender, you can never go wrong with it! But I don't like the lack of the built in screen protector. HOWEVER, I understand it's because of the curved screen. It would still be nice though if Otterbox managed to make a built in screen protector for it with the defender. Another thing though that I think may have impacted the lack of a built in screen protector on the defender may be because nowadays some people want a defender case but with a glass protector. I know a lot of people that would get a defender case but would take the built in screen protector off and put a glass one on their phone instead. Aside from that little detail, case works as it should and it really protects my device!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Defender

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product ever. I have dropped my phone a couple of times with no scratches which helps the longevity of my cell phone. I truly love it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Ultimate Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides plenty of protection from any drop. I've always gotten OtterBox defenders for my previous phones and in my opinion this one is way slimmer looking then the older ones, which is great because it no longer looks like a brick. There's plenty of grip so I feel like the phone is completely secure and I won't drop it easily. My 1 year old son enjoys throwing my phone across the room which is why I require such heavy duty protection. I don't waste money on phone protection plans since I know between OtterBox and a good screen protector my phone will always be in mint condition and I always take advantage of their warranty if the case at all gets worn out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for cell phone. Tight fit. Bulky when fully attached, but offers excellent protection. Fits in pants pocket. Have had it for only 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband's new Galaxy Note 10+ it fits perfectly. Very snug. Protection is good, however we are going to in a better screen protector.

    I would recommend this to a friend
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