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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,770 reviews
  • Rated 5 out of 5 stars

    Great protective case. Hands down.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased an otterbox case for all of my phones. It never disappointed yet. It holds true to its word. A small improvement would be on the the plastic piece that holds the swivel on the defender clip. After sometime it inevitably breaks at that point. I think a metal insert would make it much stronger. The plastic might be more cost effective. And the replacement warranty is top notch. But, I rather have something that last the life of the phone. I'm just saying. Otherwise, two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for my phone. I work on a tree farm and the phone gets abused regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Protects phone and cute. This case is on the thinner side as well and wraps around back to help protect from falls

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox Defender Pro Case was as advertised. I love it. Protects the phone and is also a great stand to watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox 4 Lyfe!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always trust Otterbox to protect your device. Great product and fast shipping through the Best Buy website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase to protect the phone and perfect color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what it is. Def protects your phone but way to expensive just because it has the otter box name

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear you're feeling like the cost of the Defender Series Pro Case isn't quite in line with the value provided. Although we don't strive to be the lowest price point going, rest assured we put forth every effort—from design and materials to manufacturing and post-production testing—to ensure the case will provide the very best protection available to help limit the potential for any discouraging outcomes.

      If you have any specific questions or if we can be of any further assistance, please feel welcome to give us a ring at 1-855-688-7269 and we'll always be happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case. It has a nice grip & doesn't seem to be s slippery as the previous case I had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Defender OtterBox for my new Note10+. Provides great protection for fumble fingers who always drops their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case, haven't had it for long but I'm loving the protection it has been offering my phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what all other boxes do! It has kept the phone safe and scratch free!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust otterbox to protect my phones. I once dropped a phone off a 10 foot ladder and the phone never missed a beat

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for people that are rough on their phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for people that are rough on their phones it has saved my phone a dozen times already wouldn't buy any other case

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever like you invest on your device invest on a case too....

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits and protects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits the Note 10+ perfectly. The protects part is more of a general observation as it hasn't been tested at least yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great protection holds up and last well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case! Keeps my phone protected Only thing is that its bulky but i know my phone is safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best way to protect my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent. I have been purchasing the same style since S8 model. Wouldn't trust my phone to any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like using the outer box case cause it the best to protect the phone from damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective and slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my note 10+ twice. Once at Lowes and at Costco face down. No cracks screen. Wireless charger works as well.

    I would recommend this to a friend