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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,770 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It an otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best case for your phone protection.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems as if otterbox is making phone cases better every year. When you invest in an expensive device you want something that has great drop protection and somewhat waterproof. The improvements I see here are that otterbox has made this cover literally waterproof and nearly shatterproof. Great job Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great case!! !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for my new note 10 plus fits like a glove feels great in your hand otter box case is the best case out there!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    nice slim features good grip.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like otterbox cases. I work in maintenance so I need the protection. Good product. A little difficult to get on.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent otter box case! My only complaint, is that the case doesn't have a screen protector. No other complaint, orproblem!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    If it had the screen cover then it would get 5 sta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer the phones the quilty of the outer box drops. The price stays the same for less quality no screen proctor really.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get a lighter case but when you spend 1000k on a phone.. you need great protection and this case is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case! Will protect the phone but if your phone falls in the corner were the s pen is at it gutter get scratched.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cover protector for my wife's phone she been very happy with it no more broke phones

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good cover except no screen protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the case protected my mobile for a while, one day riding my bike and hit a bump and there flew my cell. Cracked screen was the result. While I like the feel of this case and have been a fan of previous Otterbox products, zero protection on one of the most critical parts of the phone is a huge problem.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello,

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Cover for phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong cover i would recommend it to anyone very protective good cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great case so far, I have not had any issues yet but I had an Otterbox Pursuit on my previous phone and it was a great case. I dropped my previous phone several times and the phone was not damaged. I wish they had a Pursuit case for my new phone, Samsung Galaxy Note 10+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME CASE!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the OtterBox cases. Especially the Defender Series Pro!! I have never had any problems when I have dropped them. Once I ordered one from Amazon, 3 years ago, and I thought it was legit. Turns out it was a counterfeit. Buy yours from BestBuy!!! You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protective phone case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox good at protecting your phone but, pieces especially the belt clip, break off especially ifit is dropped.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overpriced, but decent customer service if you run into issues. No faceplate on this version.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best protection there is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection against damage for the Note 10+ Otterbox products have done me well for the last 12 years...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Note phone except 4,7 and 9... I like the 3 button design. Not sure if I will miss the headphone jack... I use Square Up and they have a BlueTooth device that covers 95% of all payment types. Very fast between apps and downloading movies and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I am concerned Otter Box is the best. Have owned one for all phones and this is just another plus.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protection for teenagers phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one downfall to this case is needing a separate screen protector. Other than that, it's a great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it's job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the otterbox defender series comes through. I work in a shipyard as a welder and I am rough with my phones. It stays in the clip holder even while I am crawling around, climbing, and getting in weird positions for work. I haven't had it unclip from my pockets either.

    I would recommend this to a friend