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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,770 reviews
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have a phone with out one of these cases. Get one every time I get new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    good case but phone is too big

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought and phone screen chipped in a week (phone is too big and screen cant be protected as easy)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great case the only thing id say that would improve it is if it had the built in screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great luck with Defenders in the past and this is no exception. However, this one has been made even better with a much slimmer design than expected. It's no thicker than many other cases claiming to be more compact than a Defender. Well done, Otterbox.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter cases have always worked as advertised. Little bulky as always but great case overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a great product. With this you may not need any extended insurance on your device. I have used it for about 4 to 5yrs any my screens are always looking good irrespective of the duration I have been using the device. Try and see for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone really good but the corner already broke had to exchange it for a warranty

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 3 out of 5 stars

    Appears to have little screen protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat bulky and appears to have very little screen protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any disappointment with your Defender Series case! After extensive design testing, our engineers determined that the best way to interact with the advanced display of your device was without the addition of a built-in screen protector. That being said, our tests have shown that this case still provides the same quality of drop protection as its predecessors did.
      As for the "bulk" of that case, it is certainly one of our more robust styles, as it's our most rugged case option for that device. If you're looking for something a bit sleeker, we'd suggest taking a look at the Commuter Series case. That case still provides the same port protection that the Defender Series offers all in a pocket-friendly design. See more about that option here: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-note10-and-note10-5g-black/6361024.p?skuId=6361024

      If you have any questions about the Commuter Series or your current case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These alway provide great protection just wish the still had the built in screen protector

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great case and does its job only thing that could help is having the built in screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using OtterBox cases for years and I have no complaints about this one... I actually preferred it over the Lifeproof Case that my wife uses on her Note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my old phone to the note 10 and I knew I had to get an otter box case for it since i had one on my s7 edge since it was released and was still holding up. Sure it's only been a little over a week with this new one but I am confident it will last the same.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone cases I've ever owned wish it could protect the edges of Note 10 Edge better

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    I really like the case, but could be better....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case, the grip on it is really nice, but on the thick side, but I am also used to running an otterbox so not that bad. My only real complaint is the fact that I just tried the Wireless Powershare for my Note 10+ and it does not work with the case. Not a deal breaker because chances are I will rarely ever use it, but kind of a bummer.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're bummed with your new Defender Series Pro case. When it comes to that Wireless Powershare feature, we do recommend removing the cases on both devices for the best results.

      If you do run into any other issues with your case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for new phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past 10 years I always had an otterbox case to protect my phones. It hasn't let me down yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look but most of all I love how secure my phone is with this case and also the back cover allows for me to proper my phone up to watch videos.. I recommend this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this type of cases before and like the w a y they protect the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good case but they really needed to put the screen protector in the case!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is big on the phone but fits great and feels like it will perform like advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Exposed screen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work construction and I wish OtterBox would make a complete case preventing the screen from getting cracked since primarily that's what get broke first but it does protect the phone itself and does a good job at it very sturdy. But recommend if you are prone the drops and punctures to get a complete case covering the entire case.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Defender Series Pro case isn't checking all your boxes! After extensive design testing, our engineers determined that the best way to interact with the screen of that device was without the addition of built-in display protection. That being said, we do appreciate your feedback, and we'll be sure to pass it along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox