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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,770 reviews
  • Rated 5 out of 5 stars

    Defender series, best case ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these cases for years and will continue to use them on every phone as long as they are around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects phone but is awkward

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it almost impossible to navigate with one hand. I have big hands but the awkwardness makes it less than ideal. The cover on the charge port is nice, however plugging in an accessory cord is difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent case, very strong and durable. Better then the ones from Amazon. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive speed and the best camera in the world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real multitask cellphone. it has so many useful gadgets that never will have a chance to learned all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case is fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought Otterbox, they hold up well. FYI these don't come with screen protectors, but screen protectors are hard to make work with these curved screens. My only issue here is that I had it shipped... but UPS literally sent my product to the other side of the country before rerouting it and having it sent to me. It meant I had to wait another week to receive it. They blamed Best Buy for shipping late. I couldn't wait as I had just received my Note 10 so I went and bought this case elsewhere and had to return the one purchased here when I received it. Good job UPS for losing Best Buy a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung Galaxy product...the camera is excellent and love the way the the stylus snap the pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OtterBox everyone I've ever gotten has been a good one and they have great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was great for a while just got worn out with they type of work I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my sister since she once in a while will drop her phone. She loves these case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case. Difficult to figure out how to put on initially but once i got a hang of it its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an OtterBox!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the perfect phone! OtterBox is as usual the best you can get for protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I work construction and dropped it off 2nd story and phone was never damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong durable case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong durable case. Comfortable in your hands when being used with the note 10 + and note 10 + 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product great phone protecting case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product very sturdy and does the job not let my phone crack when it drops. I love my new case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a good job repairing my phone and installing new products to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a good product! Always recommend the Otterbox products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is at the top of the phone case game . Why go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Is a bit heavy but you get what you pay for. Can't beat the lifetime warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screen protection at all, one week after buying it, bam dropped it screen cracked. Advice,,, get one with a screen protector. Lesson learned

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are still some variables that can't be predicted. Though we can't extend our warranty to the device itself, we'd be more than happy to get you a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Love the product not the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very expensive for just some plastic, and to be the same price after removing the built in screen protector isnt quite fair but oh well. I does work great and it's still pretty thin and tight to the phone.

    I would recommend this to a friend