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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,770 reviews
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Great comfort with grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like grip of case and durability of this case. My boy drop mobile sometime from high chair and didn’t impacted at with case.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Starks,

      We're glad we could keep things safe for you! We're curious as to why this Defender Series Pro case didn't earn a higher rating. We'd love to get some feedback from you, so we can pass it along to our product design team for future consideration. Please feel welcome to give us a call at 1-855-688-7269 and we'd be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox defender case is sleek but rugged and the edge works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and long lasting battery charge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent help from Sarah and other employees during quarantine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, durable very useful. In summary, it is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone cases ever made , otterbox is a name you can trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not only stylish it is very sturdy. I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bulky and hard to use warranty not honored but the only case with a belt clip.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your troubles with your Defender Series Pro and your frustration with our warranty! We appreciate your feedback, and we'll be sure to pass it up the ladder. In the meantime, we'd be more than happy to try and get you helped out with that warranty claim. Give us a call at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great product, love the color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and I will be using it for my 1st Smartphone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Looks. Great, doesn't actually protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip my brand new note 10+. Somehow got a cracked screen even with this case installed. No major drops, pulled it out of my pocket and the corner by the pen (most exposed/weakest area with this case) is cracked hard. Doesn't even look like a normal drop crack either.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about the damage to your phone while in a Defender Series Pro case. While our cases are tough, we're not able to predict every variable. Though we can't replace the phone, we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good price as usual Bestbuy hasn't disappointed me yet !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To proof of dropp off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am feeling safe with my cellphone. Great product Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 10+ Thank you Best Buy for the awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction. Would like to see a better solution of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We actually purchased it for my son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the phone. The only phone case you’ll ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection for my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome for my phone love the holster belt clip feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy and really protects against damage from drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice case for your phone. Strong and durable. Nicely priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    such a great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product that boys like to use these on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is beautiful I good is. Wonderful is magnificent buy I buy it now

    I would recommend this to a friend