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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,770 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Defender series pro is Good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and rugged will protect your phone good qualty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very good item 10 out of 10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is durable and handy my husband loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits in my pocket

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money on insurance is what it's all about! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase.. Great quality.. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice galaxy note case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, not too bulky but not flimsy either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. It fits Samsung galaxy note plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will buy again again best buy ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Build quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy and works well with screen protector

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Nice looking case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to protect phone screen from cracking. Dropped my phone once and it cracked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro case. While our cases are tough, there are still some variables that can't be predicted. Though we can't replace your phone, if you reach out to our Customer Service Team through the link below, and we'll be sure to get you a replacement case with our stellar warranty. Contact us: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great But Bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles nicely and easy to access stylus and charging. I do find it a little difficult to get in and out of my breast pocket on my vest.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not the best for screen protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a screen protector. Broke my screen in two weeks of having phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, George.

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro case. While our cases are tough, there are some variable that are unpredictable. Though we can't replace the phone, if you reach out to our Customer Service Team through the link below, we'd be more than happy to get you taken care of with a replacement case.

      Contact us: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone case,but Otterbox needs to make them with built in screen protectors

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. We'll be sure to get your feedback passed up the ladder to our design team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Great features. Great for work. Stylus is very useful. I wish they had a fully enclosed life proof case for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protective case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purple color but my dark wash jeans have transfered color to the case. Next time I'll get a black case covera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thos is for a man who likes rugged gear....it is a big case as is the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 10 plus case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable phone case. I dropped my phone two minutes after putting the case and didn't even leave a make on the case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox isn't as good and solid as they use to be cases are kinda cheaply made, nothing im impressed with

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Note 10+ otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 3 star as that otterbox no longer has a built in screen protector

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      Hi there! We're sorry to hear about your disappointment with your Defender Series Pro case! Our engineers determined, after extensive design testing, that the display of this device would function best without the addition of a built-in screen protector. That being said, our testing has shown that this case still provides the same level of drop protection as its predecessors did.

      If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox