Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1770 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Case's excellent protection and perfect fit for their Samsung Galaxy Note10+ phones. Many appreciate the case's quality, grip, and ease of use, along with the convenient belt clip. However, some customers point out that it's bulky, doesn't include a screen protector, and may interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,770 of 1,770 reviews
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Otter Box Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this without any issue and was able to get a full refund with my receipt. I just did not like how difficult it was to put on and seemed way too bulky for me. I am sure it does its job, but it wasn't for me. Thanks for the easy transaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very clean and durable piece of phone cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Product GREAT: BestBut not nearly as good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product was obviously much handled and had been a return (packaging soiled/smudged, several labels had been added) so not really Brand New. No offer of Open Box discount. Next day delivery was promised but not provided. OtterBox product has always performed very well for me; I even drove over a Note 10+ in one & and the phone survived. Zero issue w/ product. Paying full price for an obviously 'not new' product and waiting for 4-day delivery on a next delivery promise moves BestBuy down in my vendor list

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox doesn't disappoint.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. Feels very sturdy and gives my phone really great protection. I honestly haven't even dropped it because the case has a nice non slick surface. Bought a screen protector to make sure my phone is protected completely.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Nice and slim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely slimmer than previous generations. Its definitely picky on wireless charging. It seems to like being laid flat versus propped up when charging wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Otterbox, does anything else need said? Good hand feel on this model of case, like the bit of a redesign. Well worth the 70 bucks to protect a 1200 dollar phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Otterbox for more than 2 years and I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 10 plus outter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience when shopping at best buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scratches bezel of phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never took case of my phone but yet the top bezel of my phone looks like it was chewed on by a puppy ..

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry to hear this! From the specifics here online, we can't exactly say what went on. We'd like to learn more about your situation, so we can figure out the best way to help. Please feel free to give us a call at 1-855-688-7269 and we'd love to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Flawed design around pen hole

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 of these ones and all of them broke within a week... phone cracked too. Case design is flawed around the pen hole.... not enough protection, not thick enough....

    No, I would not recommend this to a friend