Customer Ratings & Reviews
- Model:
- 50961BBR
- SKU:
- 6267209
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ProtectionCons mentioned:Screen protector
OK but not the right one for this phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the OtterBox brand to protect my phone. Unfortunately for this one to protect you also need the tempered glass screen. This phone - the Note9 - is NOT protected with the tempered glass screens. I tried both the Zagg and the Armor Edge. Both of them popped off the phone the very first time it was dropped. OtterBox needs to make a case that includes a plastic shield for added protection. I would definitely buy one with such a shield. I don't use this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi mommavette,
We're so sorry your try at the Defender-screen protector duo didn't go according to plan!
We decided to fore-go the plastic built-in screen protector to allow direct, clear-cut access to your curved display. While we understand how this can feel more vulnerable, we assure you we put forth every effort to ensure the Defender will provide some of the beset protection available to safeguard your investment, and we trust it will prove itself time and time again.
If you're looking for an extra line of defense, we make awesome tempered glass screen protectors that will complement your case perfectly. We don't recommend using third-party screen protectors with our cases because we cannot guarantee comparability between the two. If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269, and we'd be happy to chat!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Good phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otter box is doing exactly what it is designed to do
I would recommend this to a friend - Cons mentioned:Screen protector
Pretty good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Good case, wish it had a screen protector also.
I would recommend this to a friend - Pros mentioned:Protection
Durable Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable product bit nervous about forward facing fall.
I would recommend this to a friend Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this phone and otterbox for 3 weeks and it is a very good investment. Camera is excellent and battery on phone last 2-3 days, where my old phone would only last a day or less. I would recommend this phone to a friend.
I would recommend this to a friend- Pros mentioned:Protection
Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox is great. It really protects the device.
I would recommend this to a friend - Pros mentioned:Fit
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, fits well easy to hold. Clip broke easily
I would recommend this to a friend - Pros mentioned:Protection
Good caae
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. It b nice if it would have a film
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection but the clip broke within a month
I would recommend this to a friend - Cons mentioned:Price
Phone case for Note 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product but a bit too pricey for me
I would recommend this to a friend Great phone protector for my note 9!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the products that I have bought at Best Buy have been great. They're definitely at a reasonable price and because of this I will continue to be a loyal customer.
I would recommend this to a friendSturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought OtterBox protective cases for my phones. They are well made, outlast the phones and are worth the high price. When you spend over a $1,000 on a phone, $60-70 more for an adequate protection makes sense.
I would recommend this to a friendOnly the Best for my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I buy a cell phone I ALWAYS checked with Otterbox to make sure they're making a case for it. I refuse to buy anything else. Otterbox cases are rugged and durable and will protect your phone. Why settle for the rest when you can buy the Best
I would recommend this to a friendGreat Durable Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful case. Seals up the phone nicely to prevent dust from entering the back. Very durable. The last one I had worked for years. Multiple drops without any phone damage. I would definitely recommend.
I would recommend this to a friendMust Have
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with the Defender. They need replacing about once per year. The covers for the charging and headphone ports have fallen off and there are hairline cracks in the plastic.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The defender case from otterbox is great, its a strong durable case that can handle a drop and otterbox has an excellent policy if there is an issue they will send new case cost of shipping, I will always use otter box
I would recommend this to a friendDurable quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old otterbox for my note 9 that lasted over a year and finally wore out the charging port cover. Bought this one and the quality feels just as good and no stretching in the rubber yet either
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Note 9 is exactly what i needed. The larger high quality screen and the 128 meg memory allows me to store large amounts of photos and music on my phone. It charges quickly and holds a charge for most of the day.
I would recommend this to a friendExcellent case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced my old case with the exact same one. Great phone case. I keep my phone on my back pocket all day getting on and off forklifts, I am never concerned that my phone will break
I would recommend this to a friendGreat protection from drops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to have a durable case on my phone not a pretty one and this one has saved all my iPhones and my Samsung's from drops and from my abuse it's bigger than other cases but not extreme I carry it on my hip
I would recommend this to a friend