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Customer Ratings & Reviews

Your price for this item is $24.99
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Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,531 reviews
  • Rated 5 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this case because for an extra $10 you get the belt clip, very sturdy case and built very well worth my money and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product, really protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent; however, the ordering and waiting a full week for delivery sucked. Wish they included a screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second otteebox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case with goodbdrop protection. Dont forget to order a screen protector. As it os still exposed

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Great protection case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend is you are going to use a wireless charger It won't work, you will have to take out the case everytime you need to charge your phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Outerbox,

      We're bummed to hear that you've been struggling to wirelessly charge your Galaxy Note 9 with this Defender series, especially since the case tested to be compatible with all wireless chargers as long as they are in the horizontal (or landscape) position. If you continue to experience issues, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll gladly troubleshoot this so that you can get back to a smooth wireless connection right away!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case looks nice. With a heavy duty case you’ll never have to worry that your phone will break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the new Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case for my new Note 9, am a repeat customer on the OtterBox products. The cases outlast my 2 year lease on the phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy note 9 cover.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy note 9 protective cover is a very good buy and value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father in-law loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for my father in-law for Christmas, he loved it. My dad is also a huge fan of this type of cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same high standards

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case once again. My wife can't stop talking about how light it is and if she's happy then I'm happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly!! The price was wonderful for my older phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox it’s a great product I would recommend it to anybody have use them for several years and will continue to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter boxes so i went to best buy and they helped me pick the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his phone case. He has dropped his phone a few times and it really saves his phone screen from cracking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom's phone. Recently had to replace it because she was jamming her thumb on the power button amd wore it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still the great durable case you would expect from otterbox. Just wish they could factor a screen protector to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really protects the Galaxy note 9 very well. It gives you access to the necessary ports with ease. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly durable product. 2and one. First one, side tab broke. Warranty should be longer on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and well made. This is my second otterbox case and won't buy anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically otterbox performance. Tough and rugged. Only reason I docked a star is for not having a cover on the stylist port and it pops out easy when dropped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case to have when your belt clip broke. Not much of a grip. The surface is smooth and comfortable to touch but not so much for preventing the phone from slipping out of your hand.

    I would recommend this to a friend