Customer Ratings & Reviews
- Model:
- 50961BBR
- SKU:
- 6267209
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
My otter case for a note 9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great covering my note 9 no. Just like I would expect from an otter case
I would recommend this to a friendexcellent product, really protects the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent; however, the ordering and waiting a full week for delivery sucked. Wish they included a screen protector!
I would recommend this to a friend- Cons mentioned:Wireless charging
Great protection case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't recommend is you are going to use a wireless charger It won't work, you will have to take out the case everytime you need to charge your phone
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Outerbox,
We're bummed to hear that you've been struggling to wirelessly charge your Galaxy Note 9 with this Defender series, especially since the case tested to be compatible with all wireless chargers as long as they are in the horizontal (or landscape) position. If you continue to experience issues, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll gladly troubleshoot this so that you can get back to a smooth wireless connection right away!
Sincerely,
OtterBox Customer Service Team
Great for the new Note 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case for my new Note 9, am a repeat customer on the OtterBox products. The cases outlast my 2 year lease on the phones.
I would recommend this to a friendSecond otteebox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable case with goodbdrop protection. Dont forget to order a screen protector. As it os still exposed
I would recommend this to a friendGreat phone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case looks nice. With a heavy duty case you’ll never have to worry that your phone will break
I would recommend this to a friendOtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox it’s a great product I would recommend it to anybody have use them for several years and will continue to use it
I would recommend this to a friendFather in-law loved it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it for my father in-law for Christmas, he loved it. My dad is also a huge fan of this type of cases.
I would recommend this to a friendSame high standards
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case once again. My wife can't stop talking about how light it is and if she's happy then I'm happier.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his phone case. He has dropped his phone a few times and it really saves his phone screen from cracking.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is still the great durable case you would expect from otterbox. Just wish they could factor a screen protector to it.
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case really protects the Galaxy note 9 very well. It gives you access to the necessary ports with ease. I recommend.
I would recommend this to a friendServes its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case to have when your belt clip broke. Not much of a grip. The surface is smooth and comfortable to touch but not so much for preventing the phone from slipping out of your hand.
I would recommend this to a friend- Pros mentioned:Fit
Defender otterbox is meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact i got the screenless one. Was a bummer. But ill admit. Its a very slim fit to your phone. Would recomend if it had a screen cover.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi DaGalaxy9,
We apologize that you're feeling bummed about the screenless style for this Defender Series Pro! The decision to forego the built-in screen protector was intentionally made in order to maintain the best fit and function possible with the Galaxy Note 9, specifically the curved display. If you have any additional questions on this, our friendly Otters are just a call away at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
Samsung Note 9 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly durable product. 2and one. First one, side tab broke. Warranty should be longer on this product.
I would recommend this to a friendTough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typically otterbox performance. Tough and rugged. Only reason I docked a star is for not having a cover on the stylist port and it pops out easy when dropped.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is a great case. Only difference with this is there is no screen cover due to the curved screen on the phone
I would recommend this to a friendDurable/rugged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped this case and I thank myself everytime. Worth every dollar. Also. Great warranty through otter box.
I would recommend this to a friendMust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to the note 9 and the new case was an upgrade we well. The rubber housing is not as flimsy as the older style.
I would recommend this to a friendGalaxy note 9 cover.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy note 9 protective cover is a very good buy and value
I would recommend this to a friend