Customer Ratings & Reviews
- Model:
- 50961BBR
- SKU:
- 6267209
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case it’s nice and strong the only thing I don’t like is that it doesn’t have a front screen cover on it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Catracha,
We're sorry to hear that this Defender Series Pro isn't quite checking all of your boxes! We decided to surrender the traditional built-in screen protector in order to provide direct, uninterrupted access to the curved screen. While this case is still extremely protective, if you're still looking for some additional protection upfront, we do carry a tempered glass screen protector that is engineered to fit this case perfectly. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll gladly answer any questions about this solution!
Sincerely,
OtterBox Customer Service Team
Good case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love outer box cases. I always get them. If you don't like bulkiness don't get it, if you don't mind I advised you to get this case is the best.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my new note 9, so far it seems rugged and durable. It looks good too
I would recommend this to a friendHeavy duty case for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been with Otter Box for almost ten years now and they've always had the best cases for phone
I would recommend this to a friendDefender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case protector, haven't dropped it but I know they protect. Prior expierence.
I would recommend this to a friend- Cons mentioned:Screen protector
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For Galaxy note 9. Wish it covered rounded glass screen for accidental drops so screen wouldn't hit the ground
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Parker,
We apologize that your Defender series isn't entirely meeting expectations so far! We specifically decided to forego the built-in screen protector on that case in order to offer a direct interaction with the beautifully curved infinity display. Rest assured, this case was intentionally engineered to provide full device functionality as well as premium protection, and we trust that it should accomplish both of these goals with ease! If you run into any additional queries going forward, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!
Best,
OtterBox Customer Service Team
Comfortable to hold and sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had an opportunity to prove it’s durability but trust the brand from past experience
I would recommend this to a friendAwesome Case!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product. I would recommend this case to anyone .
I would recommend this to a friendVery sturdy feel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adds weight to phone but that is the feel of protection! Worth cost to have piece of mind.
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case and it has given me the extra piece of mind to know the cell won't break.
I would recommend this to a friendBest case for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love OtterBox cases and this one is really great for the price. Looks great and feels great
I would recommend this to a friendGreat all around phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is dope, I love the stylist and how much bigger the screen than my iPhone 5 ses
I would recommend this to a friendI love this case. Sturdy yet stylish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This series case is a bit different than the one I am used too. Not too bulky. Does its job...
I would recommend this to a friendProtector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must to buy a great product to protect your investment. It’s compact and great looking
I would recommend this to a friendLove the defender cases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the defender case specially for the holster for the belt loop plus Built-in stand
I would recommend this to a friendgreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this otter box case is the real deal. its very durable and will protect phone. worth the cost
I would recommend this to a friendOutter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like outter box cases I wish that they were less costly
I would recommend this to a friend- Pros mentioned:Protection
Great case, ok clip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is perfect but but a new one every 6 months cause I break the belt clip all the time.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. The good news is, we actually have a stellar warranty, so we're more than happy to get you a replacement holster. Give us a ring at 1-855-688-7269, and we can get that claim started for you.
Best,
OtterBox Customer Service Team
Always have one on my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok price for the case. Obviously can't leave the store with a $1300 phone and no case....
I would recommend this to a friendThe most protective ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is one of the best cases at market. It looks so good and feels better!!!
I would recommend this to a friend