Customer Ratings & Reviews
- Model:
- 50961BBR
- SKU:
- 6267209
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Protects the phone perfectly!! Highly recommend!
I would recommend this to a friendOtterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OTTERBOX and Glasshield, great protection for my notebook 9
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case,very durable! Otterbox is the only way to go!
I would recommend this to a friendKids resistant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a kids proof case and seem work as desired
I would recommend this to a friendGreat Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box always makes a great case very durable. Can't complaine
I would recommend this to a friendGreat protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only drawback Was that the cover makes the phone a bit thick to fit in some pockets and cell phone holders
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using otterbox covers for years now and Love them
I would recommend this to a friendWe already know.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely would not have any other case to protect my phone.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those who have bad luck with phone get this case.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox has great cell phone cases and they do hold up.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox is a very nice case. It is protective and durable.
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new cell phone and bought this case to protect it.
I would recommend this to a friend- Pros mentioned:Protection
Great case but does not protect well in corner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Otter box case I have ever had problems with. Wish that the company would fix this issue. The bottom corner where you insert your s pen is left unprotected and causes damage to phone when dropped everywhere else the case protects just fine.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Cassandra,
We apologize that this Defender Series Pro isn't checking all of your boxes so far! We intentionally decided to leave the S-pen area of the case open in order to provide quick, direct access to this awesome device feature. That being said, we'll be more than happy to pass your thoughts along to our product design team for future consideration. If you have any further questions or comments going forward, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to chat!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
OK... but not exactly what I wanted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK case. No kick stand for viewing. Also no protection of screen. I
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Bill!
We're sorry to hear about any disappointment with your Defender Series Pro case. After extensive testing, it was determined that the best user experience for this device would only be possible with the removal of the built-in screen protector. That being said, that case is totally compatible with Alpha Glass. Give us a ring at 1-855-688-7269 for more information about that option.
As far as the kickstand feature, that should be possible with your holster. If you look at the part that actually clips onto your belt, you should see a small lip on the spring end near the hinge. If you press down there, it should lock out the clip into a stand! Give us a call if you have any additional questions.
Best,
OtterBox Customer Service Team
Great case for note 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case holds up very well in a Manufacturing environment.
I would recommend this to a friendGood item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 40ft drop it protect my phone like a champ love it
I would recommend this to a friendphone is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy employers did a good job, and i enjoy my new phone
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive had many otterbox definders over the years, great quality
I would recommend this to a friendFits perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with otterbox have used this brand for years.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love otter box, plus the holster doubles as a stand.
I would recommend this to a friend