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Customer Ratings & Reviews

Your price for this item is $29.99
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Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,531 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection for my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and provides great coverage for my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection, excellent fit,easy installation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection good looks very durable an easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case I have owned so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred otterbox cases. My only complaint in the past has been the rubber part of the case would stretch out after removing phone from case when you need to clean phone or change memory card or use VR device. So far this case has been more resilient and holding its shape well. Also love the antimicrobial protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    OtterBox Defender truly Defends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works flawlessly with any sort of brand glass you adhere to your screen protecting its screen.The Defender series is high quality material and durable for any type of activity. If you ever dropped your phone and cringed... you must not have a Defender case installed. I trust this phone case more than I do some people.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my new note 9 perfectly. Keeping it well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and grip, love it that protection. Otter!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Note 9 other box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone cover but no face screen protection. Had to buy separate. Not like the old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits awesome.very easy to install. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is the best phone protection around. I have have dropped other phones in the past with the OtterBox and there has never been anything wrong with the phones afterwards. So when purchasing a new phone there no doubt in my mind this would be the phone case for me. The OtterBox may be a little pricey but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my new note 9 and still slides in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting and looking case, it protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector for you note 9. I left my phone on the bumper of my car. I found the phone in the street. A car had run over it. It only had a cracked screen. Could have being worse if I didn't have the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Not too heavy or in the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection without being too bulky or heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Strong Protection Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a note8 and I purchased this Otterbox case last year and it has protected from several drop and the phone are still as new. Now I purchased it for my new note9 and I'm confident it will do the same.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice Fit and Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went cheap with my cover for my old Note 8. The rubber stretched out on edges of the phone. Bought the Note 9 and went back to an OtterBox. The case fits very snug. I've already dropped it a couple times and no issues to speak of. Between success on previous phones and this one now, I wouldn't switch brands again.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    It's a good case, saved my phone from falls twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case because the case I had on it would make my speaker echo back to my callers. This case isn't water proof like the other case but the phone is IP67 rated for water proof. I do wish it would protect the screen a little better but with a curved glass I can see where that is almost impossible without making it a bulky case. Otter box is well known for there quality so I try to stick to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typically great Otterbox protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holster for my years-old Otterbox Defender case caught in my seatbelt and the clip broke when I tried to get out of the car. Best Buy's website said they had the right case in stock so I went right over as soon as I could. This was slightly different, the Otterbox Defender Pro. The difference aside from a slightly different texture of the rubber cover is that it's impregnated with a germicidal substance called OtterArmor. (I think it's silver ions but I'm not sure.) Aside from the convenience of getting it immediately, the price at Best Buy was also $11 cheaper than buying direct from Otterbox online, so it was a no-brainer to get it. And of course we all know what began soon after, so getting a case that kills germs on it was a welcome bonus. I haven-t dropped the phone since, but it's structurally the same as the old case that kept the phone safe through numerous drops so I have no doubt it's just as protective. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    HIGHLY RECOMMENDED!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent overall. It did come with a clip that broke off quite quickly after purchasing. Otherwise, I am still utilizing the case for my phone today (yes, I know...my phone needs an upgrade). I would highly recommend this case to anyone with the desire to keep their phone in new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face it. The most important part of this product is its ability to protect the phone. I've only dropped my phone once, and it worked. The phone is fine. Some neat features are the cutouts for the camera (of course), and the charging and headphone jacks have covers to protect them (i'm guessing from water).

    I would recommend this to a friend