Customer Ratings & Reviews
- Model:
- 50962BBR
- SKU:
- 6267211
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. It provides amazing protection for my smart phone. When you spend a good chunk of change on a cellphone, it is comforting to know it is well protected.
I would recommend this to a friend - Pros mentioned:Protection
Strong
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The name defender is the one of the best name giving to this case for it over protection. My note9 felt on the floor 3 different time with no crack.
I would recommend this to a friend - Cons mentioned:Price
Rugged case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is CV the case I wanted, it is constructed well. It is 2 pieces, giving you a cover w a clip for your belt. I like that it doesn't hinder any of the screen view....also It is a little pricey, but my guess is that it will outlast the phone.
I would recommend this to a friend - Cons mentioned:Screen protector
Everything you expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox is great. It's easy to install, not bulky, and very durable. I love otterbox cases but I gave 4 stars instead of 5 because I really wish they still had BUILT-IN screen protectors. That was always my favorite feature with otterbox.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Wireless charging
Problem wireless charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case makes it difficult to work with my wireless charger, it has to be positioned exactly in one spot. Does not work at all with my newest charger. It offers good protection for the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Howardcp6,
Sorry to hear that you've run into some troubles with wireless charging! We do suggest using Samsung's recommended chargers that allow for the horizontal or flat orientation, as these have worked well for us.
Our expert Otters would be happy to help out with any additional troubleshooting, so feel welcome to drop us a line at 1-855-688-7269 for any assistance!
Happy holidays,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox does a great job of protecting the phone ( I dropped mine several times). I find it well worth the money. It would of give 5 star but the phone cover is so thick it doesn't allow phone to wireless charge in up write position.
I would recommend this to a friend - Cons mentioned:Screen protector
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss it having a screen right now doesn't have a screen protector on it so you want to put cover on it is always still crack now like it when it came altogether in the one and last longer
I would recommend this to a friend - Pros mentioned:Protection
excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have had this phone for a while now and have experienced some pretty good drops and the phone has not been damaged works as advertised
I would recommend this to a friend - Pros mentioned:Protection
Great reputation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung 5 Note looks brand new after over 3 years in my Otter Box. Great for resale! No reason to believe my new Otter Box for my Samsung 9 Note won't be the same!
I would recommend this to a friend - Cons mentioned:Screen protector
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought another case and dropped my phone and broke the screen protector after having it for a few weeks. I exchanged the old one with my otterbox and now I am happy.
I would recommend this to a friend - Pros mentioned:Protection
Great phone protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really protects the phone, bought this because the phone gets used in very harsh environments and it's already proven to work.
I would recommend this to a friend - Cons mentioned:Bulk
Best Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox has always had the best phone cases, in my opinion, and this one is no different. Very sleek and stylish, and doesn't bulk the phone up at all. Great product!
I would recommend this to a friend - Pros mentioned:Protection
No breakage at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't ever buy a phone without also buying an Otter to protect the phone. Haven't had any issues with this product at all. It's fantastic for protecting my phone!
I would recommend this to a friend - Pros mentioned:Protection
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my forth or fifth smart phone cover, but my first Otter Box. Best cover I have ever had. I believe if I had this cove on my last phone it would not have broke.
I would recommend this to a friend - Pros mentioned:Protection
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute MUST HAVE for the Galaxy Note 9. A big investment and you don't want to drop it without an OtterBox. These are the best you can get in my opinion.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Bulk
Way too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to love it and the protection was pretty phenomenal. BUT, I felt like I was carrying around a brick phone from the 90s. Sorry, Otterbox, I just couldn't stick with this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there TheAlienMafia,
Ah, the 90's...the age of Nirvana, cassettes, and funky patterns.
While we love some good nostalgia, we're sorry to hear that your most recent OtterBox seems to throw it back a little too much. Not to worry - we have some sleeker designs that should better suit your style and bring you back to your time period. Feel free to check out our Symmetry series via the link below - the Symmetry offers slim security, and might be easier to carry around. Take a look, and give us a call at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-note9-purple/6267220.p?skuId=6267220
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Makes my phone feel safer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so that I could clip the case to my belt. Works well and the case protects the phone on the times I miss the belt. Only problem is the phone is big so has to be worn horizontally. I guess I will get used to it.
I would recommend this to a friend - Pros mentioned:Grip
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case allows me to have a good grip on my Note9 which is slippery without a case. The case also protects from accidental drops as I have done several times.
I would recommend this to a friend - Cons mentioned:Screen protector
So good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello the fact that they took off the plastic screen protector and just makes it to where it has an open face. it is 3 pieces even though it only looks like one
I would recommend this to a friend - Pros mentioned:Protection
Can't beat an Otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my new phone one month after purchase - thank goodness for my Otter box! Just a side note - this is a cvoer-free case; get a screen protector.
I would recommend this to a friend