Customer Ratings & Reviews
- Model:
- 50962BBR
- |
- SKU:
- 6267211
Customer reviews
Rating 4.7 out of 5 stars with 1531 reviews
(1,531 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox has always had good cases just kinda wish they would make the cases with built in screen protectors again
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great cover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using otterbox cases for 9 years. I like the protection it gives you when you drop your phone.
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Note 9 Otterbox defender case..AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox once again has made an amazing case my eyes and I will not buy any other cases it's the 1st thing we do when we get new phones
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great case for the Galaxy 9 note. I dropped my phone once and it kept it from breaking which i was very thankful for.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't buy name brand things but this is a must the protection can't be beat especially how expensive these phones are now
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
The Best Case Period
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many phones and cases but OtterBox is the only thing I will use. I recommend this without reservation!
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Works great! Protects my husband's phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product, my husband works In demolition so I'd say it most definitely serves its purpose and holds up pretty well
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Real good protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Otterbox cases for both my mobile/tablets devices & love the protection. Plus the Otterbox warranty is awesome.
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Only one to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as my other otter boxes, I would only buy these cases. Great phone protection and easy to hold. Not very slippery in the hand
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great for daily use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always can count on otter box to protect my phones. Have used numerous otters on all my phones and they have not disappointed me.
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Cons mentioned:Screen protector
Rated 5 out of 5 stars
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case out there. Bought this brand for every phone I have and never had a issue. Only down side is there is no screen protector
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and sturdy case that will keep my phone protected from falls, works great with screen protector sleeve, doesn’t lift plastic
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Bulk
Rated 3 out of 5 stars
Good Case, bad holster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that this case fully protect the phone without being a very bulky case. The only thing i did not enjoy was the holster. The clip is weak.
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Future Trunks,
Sorry to hear that you're not feeling a lot of faith in this belt clip! What exactly about the holster is giving you pause? Our handy Otters would love to try and fix things up with some troubleshooting, so please don't hesitate to give them a call at 1-855-688-7269. They should be able to straighten things out in no time at all!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the otter box because I had one before and it was excellent. So I bought another one for my new phone. It is as expected.
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Screen protector
Rated 3 out of 5 stars
Good but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. no plastic protector on the front. The rubber of the case will pull your pocket out also when taking out your phone. Returned it...
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Simm,
We apologize that you were feeling so apprehensive towards this Defender Series Pro! We intentionally decided to forego the built-in screen protector with that design in order to provide the most direct interaction possible with your curved display. We're also sorry to hear that this case didn't exactly get along with your pockets as well as expected, and we certainly understand your decision to return the item.
We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions or comments, please don't hesitate to call our playful Otters at 1-855-688-7269. They'll always dive in to help out!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
Always a Great case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box always has a great case and protects well. Best Buy has competitive pricing and matches always on like items
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Outter box
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have it and never damaged my phone I recommend this case for any phone thanks outter box case
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Definately protects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my case because even when the phone falls I have no worries about the phone cracking because I know it's well protected.
This review is from OtterBox - Defender Series Pro Case for Samsung Galaxy Note9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it's not the most protection from being completely covered that I could get it is however the best protection for drops.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great product to protect phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to protect my phone. Wouldn't leave home without it. Actually, I wouldn't stay at home without it either.
I would recommend this to a friend








