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Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,531 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone numerous times and this case has always protected it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To bad my hisband had to return it because it was damaging the screan protector .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always protects my phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with otterbox, yes it can be a bit bulky but it protect your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Not like the old ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case expecting it to be like the older fully enclosed ones. It's not, so I still had to purchase a screen protector separately.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used on my phones great protection for my phone and great warranty from company

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidently dropped phone as I stepped on to the tarmac. Not a scratch or even a nick!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Kicks butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that is better than your standard OtterBox. Highly recommend for the Note 9.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my note 9, this is a must it has saved my for more than once, I have had for over 6 months now and still in great shape

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    love Ottebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to exchange it as it keep the screen protector on it made it pop off this is the pro one an this was my daughters mine works fine still

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Otterbox for Note Nine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a very good case, the only thing that it needs is a built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides all the protection I need for my Note 9. It is stylish and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Sturdy but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not understand why it does not have a screen protector included. For $79 I feel why it should protect the entire phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my husband so he would break this phone by dropping it so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it keeps my phone safe,very handy rugged yet safe . Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Foolproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get one of these. Helps to minimize any damage I can inflict on my new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good looking case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good looking case. Allows easy access to the stylus and fingerprint reader. Had issues with the tempered glass screen protector though

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Not as screen protector friendly as I hoped. But overall, a very good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Wish it had a screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like is the route otterbox is going with no screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped phone and was happy that this case didn't allow my phone to break

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do. I only gave 4stars because i feel like it could have protected the screen just a little better overall is good

    I would recommend this to a friend