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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,531 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative thing I can say is it has no built in screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is exactly what I've come to expect from otterbox solid durable and easy to install. The defender series has always protected my phones this one will too. Totally recommend for such a pricey phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew at college. So far, so good. No broken phone yet!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a durable way to protect your phone but still needs a cover for screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Feels sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case feels like it does a solid job of protecting an expensive phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Clips on to waistband, freezing up hands/pockets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protection, protects the curved glass edges of the Note 9.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone case. glad I purchased it. it is very enclosed and protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great case that I've used for my phone and will protection it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is strong, sturdy and protects the phone. Does its Job well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small thinner cases easy to use and carry in the belt clip

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Solid. Directions leave something to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, love the blue & desert color combo, have had the case since the note 9 release & its holding up way better than the previous defender case. The case has a different texture design all around, giving the defender series a updated look. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Haven’t dropped it but I’m sure ityll stand up

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pprotectiom, functional , rugged, fits well, durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. It gives great protection to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case with strong protection. Only issue is hard to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong and sturdy cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover makes you feel safe if you drop your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right amount of protection! Really like the product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems bulky would like great protection but not so big

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    OK but not the right one for this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the OtterBox brand to protect my phone. Unfortunately for this one to protect you also need the tempered glass screen. This phone - the Note9 - is NOT protected with the tempered glass screens. I tried both the Zagg and the Armor Edge. Both of them popped off the phone the very first time it was dropped. OtterBox needs to make a case that includes a plastic shield for added protection. I would definitely buy one with such a shield. I don't use this one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi mommavette,

      We're so sorry your try at the Defender-screen protector duo didn't go according to plan!

      We decided to fore-go the plastic built-in screen protector to allow direct, clear-cut access to your curved display. While we understand how this can feel more vulnerable, we assure you we put forth every effort to ensure the Defender will provide some of the beset protection available to safeguard your investment, and we trust it will prove itself time and time again.

      If you're looking for an extra line of defense, we make awesome tempered glass screen protectors that will complement your case perfectly. We don't recommend using third-party screen protectors with our cases because we cannot guarantee comparability between the two. If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269, and we'd be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox