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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,531 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, new style does not include screen protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is doing exactly what it is designed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone and otterbox for 3 weeks and it is a very good investment. Camera is excellent and battery on phone last 2-3 days, where my old phone would only last a day or less. I would recommend this phone to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Pretty good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good case, wish it had a screen protector also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable product bit nervous about forward facing fall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is great. It really protects the device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, fits well easy to hold. Clip broke easily

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good caae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. It b nice if it would have a film

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but the clip broke within a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protector for my note 9!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the products that I have bought at Best Buy have been great. They're definitely at a reasonable price and because of this I will continue to be a loyal customer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Phone case for Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but a bit too pricey for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the Defender. They need replacing about once per year. The covers for the charging and headphone ports have fallen off and there are hairline cracks in the plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought OtterBox protective cases for my phones. They are well made, outlast the phones and are worth the high price. When you spend over a $1,000 on a phone, $60-70 more for an adequate protection makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Durable Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful case. Seals up the phone nicely to prevent dust from entering the back. Very durable. The last one I had worked for years. Multiple drops without any phone damage. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old otterbox for my note 9 that lasted over a year and finally wore out the charging port cover. Bought this one and the quality feels just as good and no stretching in the rubber yet either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only the Best for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I buy a cell phone I ALWAYS checked with Otterbox to make sure they're making a case for it. I refuse to buy anything else. Otterbox cases are rugged and durable and will protect your phone. Why settle for the rest when you can buy the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender case from otterbox is great, its a strong durable case that can handle a drop and otterbox has an excellent policy if there is an issue they will send new case cost of shipping, I will always use otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is exactly what i needed. The larger high quality screen and the 128 meg memory allows me to store large amounts of photos and music on my phone. It charges quickly and holds a charge for most of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my old case with the exact same one. Great phone case. I keep my phone on my back pocket all day getting on and off forklifts, I am never concerned that my phone will break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection from drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to have a durable case on my phone not a pretty one and this one has saved all my iPhones and my Samsung's from drops and from my abuse it's bigger than other cases but not extreme I carry it on my hip

    I would recommend this to a friend