Customer Ratings & Reviews
- Model:
- 50962BBR
- SKU:
- 6267211
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Decent compared to other phone cases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does ok with overall with protection. My husband's phone fell at a weird angle and it did crack still.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Melodee,
We're so sorry your husband's Note 9 suffered from such damage to its screen under the watch of this Defender Series Pro case. Our cases are tough, but every drop is subject to a multitude of variables, many out of our control, and unfortunately, we cannot guarantee all exposure to risk is eliminated with the use of our cases. While we can't replace your husband's phone, we'd be happy to send him a warranty case if needed. Please don't hesitate to give us a call at (855) 688-7269 and we'll set that up with grace and haste.
Best,
obcst
OtterBox Defender Series Pro Case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case works good. the buttons take some extra effort to press. if you like clicky buttons you will want to look for a different case.
I would recommend this to a friendBest phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Highly recommended for anyone to want to protect their smartphone.
I would recommend this to a friend- Pros mentioned:Fit
Defender otterbox is meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact i got the screenless one. Was a bummer. But ill admit. Its a very slim fit to your phone. Would recomend if it had a screen cover.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi DaGalaxy9,
We apologize that you're feeling bummed about the screenless style for this Defender Series Pro! The decision to forego the built-in screen protector was intentionally made in order to maintain the best fit and function possible with the Galaxy Note 9, specifically the curved display. If you have any additional questions on this, our friendly Otters are just a call away at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is a great case. Only difference with this is there is no screen cover due to the curved screen on the phone
I would recommend this to a friendDurable/rugged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped this case and I thank myself everytime. Worth every dollar. Also. Great warranty through otter box.
I would recommend this to a friendGood protection phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case has an open front that works well with the glass screen protectors (sold separately)
I would recommend this to a friendMust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to the note 9 and the new case was an upgrade we well. The rubber housing is not as flimsy as the older style.
I would recommend this to a friendI LIKE THIS ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cover was navy blue. Just a different color than black. And otterbox does have a lifetime warranty.
I would recommend this to a friendGreat case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Definitely worth the extra money when you consider the replacement cost for a broken phone.
I would recommend this to a friendNice case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case, just don't plan on taking the phone out of it to charge it on a charging platform.
I would recommend this to a friendgreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from my Samsung 4 note so I went for the Samsung Note 9 instead of the new I phone as I have a Samsung watch
I would recommend this to a friendgreat protector for my phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great, had other cases for phones they're not the quality of this product.
I would recommend this to a friendGREAT STURDY CASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits my Note 9 perfectly. I got it for 25% off on the Thanksgiving sale which made this item even better.
I would recommend this to a friendWorth the $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product! Worth spending more money on it to protect my phone. Just wish it came in more girly colors..
I would recommend this to a friendTop notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats otter box,every phone that i ever i had an otterbox has always accompanied me.Highly recommended
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a long-term OtterBox user and I can't say anything I haven't said before other than it works perfectly
I would recommend this to a friendBeautiful Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I surprised my husband with getting the Note 9 and ordered this case with it. He was really happy with his surprise.
I would recommend this to a friendTop of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I add to endorse quality of Otter Box that hasn't already been said? Getcha one it's a great product.
I would recommend this to a friendSo far it's great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox is great I'm so glad they removed the screen from it. Now my phone case will not be dirty looking.
I would recommend this to a friend