Customer Ratings & Reviews
- Model:
- 50962BBR
- SKU:
- 6267211
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Best Case on the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox does it again! I only trust the Otter Box Defender, Now there's a New Defender Pro? Awesome!
I would recommend this to a friendGreat Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Must have, as much as I love my Phone I Drop it a lot and the Outter Box is perfect..thanks
I would recommend this to a friendDoes what it's suppose to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a phone case, what more could I say? Not great for people who are hard on their onetime though.
No, I would not recommend this to a friend- Cons mentioned:Wireless charging
Good but way too big to allow wireless charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but way too big to allow wireless charging and to remove the case to use the wireless function is not easy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey factmasons,
We're so sorry to hear that this Defender Series Pro doesn't seem to be getting along well with your wireless charging function! For this particular case, we typically recommend using a Samsung-recommended wireless charger in the flat (or horizontal) position. This orientation usually helps the device align seamlessly with the wireless charging feature. If you continue to experience interference, please don't hesitate to call our handy Otters at 1-855-688-7269, and they'll gladly dive deeper to find a quick fix!
Best,
OtterBox Customer Service Team
Sturdy and Strong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox is sturdy and strong. The clip that comes with it. I highly recommend this otterbox
I would recommend this to a friendLove Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not purchased another brand of phone protection because Otterbox quality and support are topnotch
I would recommend this to a friendReplacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom wore out the power button on her old case, sister bought her the wrong 1, got this. It holds up well
I would recommend this to a friendTough rugged case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work outside and drop my phone once in awhile and so far so great. No signs of phone being dropped!
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the options comes with a lot great features fun things to will keep you busy and entertained.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox is exactly what I was looking for. I have no problems with this product. It’s my go to!
I would recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is my insurance plan. I like it a lot but very big. Doesnt fit all universal car carriers.
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protective case. I don't need the clip part of the case but was able to turn it into a magnetic mount to be able to use the phone as GPS and hands free.
I would recommend this to a friendSOLID AND STRONG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HEAVY DUTY AND SAFE ON MY HIP TO PROTECT MY MOST IMPORTANT BUSINESS TOOL -- MY NOTE
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can drop, throw or sit on the otterbox and my cell phone comes out alive. Best case ever!!
I would recommend this to a friendNew case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his new case he can hook in in his Jean's and not worry about it going anywhere.
I would recommend this to a friendGood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used a defender series otterbox with all my phones and have never been disappointed.
I would recommend this to a friendCool
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but can get for much cheaper from other locations.
I would recommend this to a friendThe best protection for your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Otterbox for as long as i have had a phone and all of my family members have Otterbox's
I would recommend this to a friend- Cons mentioned:Screen protector
my screen broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this case for a little over 60 days and my screen broke when i dropped my phone. idk if its worth the 60$ i
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there jordandtn,
We're truly sorry to hear that your Galaxy Note 9 retained some fatal damage during a tragic fall in the Defender Series Pro. We put our cases through an extensive amount of testing to ensure that they provide the absolute best device protection possible, but unfortunately, every drop is subject to a multitude of different variables, some of which are out of our control.
Although our warranty does not extend to the Samsung device itself, we would still very much like to send you a new OtterBox in the event that your current case was also somehow compromised during the incident. If this sounds like an option that you might be interested in, please feel free to call our friendly Otters at 1-855-688-7269, and they’ll gladly do what they can to help out.
Best,
OtterBox Customer Service Team
excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome it keep my phone like new I hope they make one for my galaxy fold
I would recommend this to a friend