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Customer Ratings & Reviews

Your price for this item is $29.99
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Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,531 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality Product for Construction Workers!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I upgraded our phones to the galaxy note 9. New case is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterboxOtter for Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always made high quality products for all of my other phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good putter box had no trouble with it also got the note 9 phone love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a defender on my last phone for 4 years phone still looks brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does great case love that it has a screen protector

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a durable case. Just wish it offered a little more protection for the curved screen.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Scott,

      While we're glad to hear that your Galaxy Note 9 is ready to take on the world with this Defender Series Pro, we apologize that the case isn't fulfilling all of your OtterBox wishes! We'll be happy to pass your feedback along to our product design team for future consideration, and in the meantime, if you have any further questions, feel free to call our friendly representatives at 1-855-688-7269. They're always glad to provide assistance!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim profile. Great durability. Only issue so far it the square credit card reader doesn't plug in well with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it!!! When purchasing a new phone..you need one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Partial Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have one since my kids are permitted to play with my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my computer, as well as my phone. And the camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case still holds even after years after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great with the whitestone dome glass screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case and well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son swears by these cases never has a problem. Great for teenagers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used otterbox for every phone I have ever had with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the otter box cases there great and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. I'm very clumsy so this was well needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's loves otterbox for her phones. Wouldn't use anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY STRONG COVER. LIKE A LOT AND RECOMMEND IT FRO PREVENT FUTURE DAMAGE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brand You Can Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got the case in black but was too plain. So exchanged to the blue case. Too bad, wish Best Buy had it in purple.

    I would recommend this to a friend