Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,531 reviews
  • Rated 5 out of 5 stars

    What a great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other brands. None have the qualities that otterbox offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wirks very good with my phone perfect size reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my note 9 . Does what it is supposed to do. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect case for me!!! I have a problem dropping my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE CASES FOR MY PHONES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case was good but too bulky for use on the wireless charging pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your phone intact and scratch free. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product. I have bought several of the otter boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Typical otterbox case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products works as designed, it does a good job protecting the phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Thisismyreview,

      We're so glad you're liking this Defender Series case. We're curious as to why it earned a lower rating. Please feel free to give us a call at 1-855-688-7269 and we'd love to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    not for wireless charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover but I had problems getting the wireless charger to work. it was hit or miss

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Rayg5102,

      We apologize that this Defender series seems to be struggling with that wireless charger! We normally recommend using the wireless charger in the horizontal (or landscape) position, as this orientation has proven to work best with the Defender. If you continue to experience trouble, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be happy to help troubleshoot this!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only case I would by and I have 6 phones works great and last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits nicely on phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is nice and not too bulky. Is easy to take off and put back on.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Tough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough case otter box hardly ever fails me of course they are pricey but its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good case for your phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case for your note 9 strong case, I'm recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protector! Great for working outside with heavy equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and presented nice clip that works with the every day man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box best phone protectors on the market period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Note ever existed have lots of fun with my new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case. Had to return it. Went with another case from Otter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used Otterbox cases for our old cellphones and they worked great

    I would recommend this to a friend