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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,531 reviews
  • Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a dependable case, I recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as all Otterbox products do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Otterbox product I've used and never had a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD QUALITY FOR PROTECT MY PHONE, THE ONLY ISSUE IS THIS DOESN'T FIT WITH ANY TEMPERED GLASS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale and it’s worth every penny! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems good fit works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as advertised, actually netter than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otterbox before. 3 foot drop and no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protect cell phone from drops and I like the clip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is durable for expensive Samsung cell phones.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not a fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Dont like that it doesnt have a built in screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mamiof2,

      Sorry to hear that you're not a fan of the Defender Series Pro! This specific case does not include a built-in screen protector so that you can enjoy every single benefit of that curved display, rather than dealing with any touch sensitivity issues. Rest assured, that Defender is just as protective as ever! Should you have any additional questions or comments, please feel welcome to ring up our awesome Otters at 1-855-688-7269, and they'll be happy to chat!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to own. Great item great item great ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product. I would def recommend this...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue is navy blue almost black, love the durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand You Can Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with it and it's a brand you can trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great and needed with the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Otter box case for my note 9 was just as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for my Galaxy S9 note. Although, with case and phone the weight is about 11 ounces.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection but cumbersome to carry and a little heavy

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Dorita,

      Our apologies that this Defender Series Pro seems a little too bulky for your preferences! If you're looking for something that still offers protection, but in a sleeker style, we would suggest taking a peek at our Symmetry series. The Symmetry is our sleekest case design, and might jive better with your style! Feel free to check it out via the link below, and if you have any other questions, our helpful Otters are just a call away at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-note9-purple/6267220.p?skuId=6267220

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's a life saver for my phone. It's durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works well with the Zagg glass screen protector.

    I would recommend this to a friend