Customer Ratings & Reviews
- Model:
- 50962BBR
- SKU:
- 6267211
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Best phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Otter Box for my last three phones and
I would recommend this to a friendperfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very strong case and not too big I really like it!
I would recommend this to a friendAwesome case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love...Love...Love my new phone case. A must have!
I would recommend this to a friendYes love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this Ottabox the color case
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great case,heavy,nice color......................k
I would recommend this to a friendNot bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the note 9 its hot heavy at all....
I would recommend this to a friendGreat case as it's very strong and sturdy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very strong and feels indestructible.
I would recommend this to a friend- Cons mentioned:Price
Decent overpriced case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars on quality 2 stars on price so really a 3 star product
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dave!
We know that these cases come at a premium price, but rest assured, they also provide a premium level of protection, and a world-class warranty! If you ever have any issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Great shell casing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case,firm & sturdy. Proven when I dropped my phone several times
I would recommend this to a friendCostly but strong
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can purchase a less expensive case, but this one is so tough it's well worth it.
I would recommend this to a friendBest protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a protective case for a Samsung note 9. It does its job VERY WELL.
I would recommend this to a friendgreat durable case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case but it is a pretty hard to reopen. I always buy otterbox brand for all my phone.
I would recommend this to a friend- Cons mentioned:Screen protector
Great protection NO SCREEN PROTECTOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out with me kept pushing out my screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Jose,
We're sorry to see that this Defender series isn't getting along super well with your screen protector! Here at OtterBox, we are unable to test our products with accessories that we don't make ourselves, so we cannot always confirm 100% compatibility between our cases and third-party screen protectors. Going forward, we would recommend our Alpha Glass, which is cut and engineered specifically to be best friends with the Defender series. If you'd like to explore this option, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to answer any and all questions!
Cheers,
OtterBox Customer Service Team
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a little bit 2 big but works perfectly. Period
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good case. Good drop protection wish the buttons were a little more solid
I would recommend this to a friendAwesome Otterbox case as usual.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like is the covered ports. But they do what they are designed to do.
I would recommend this to a friendAlmost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it 5 stars if it came with a screen protector.
I would recommend this to a friend- Cons mentioned:Screen protector
Practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have a screen protector. Had to buy it separately
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jose,
We apologize that you're feeling slightly let down by the updated design for this Defender Series Pro! True, we decided to do away with the built-in screen protector on this version in order to offer direct communication between your touch and the infinity display. With this screenless style, the case strikes the perfect balance between seamless functionality and supreme protection!
If you run into any further questions regarding this, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!
Cheers,
OtterBox Customer Service Team
good phone protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sturdy phone case just wish they still came with screen protector
No, I would not recommend this to a friendNot what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trading out Skull Candy blue tooth headphones since March of this year. This is my third pair. I am afraid it will malfunction and/or start to fall apart as the other two did, especially since I use my blue tooth to workout and was not able to get the sports version of the headphones. They were not instock at the time.
No, I would not recommend this to a friend