Customer Ratings & Reviews
- Model:
- 77-64395
- SKU:
- 6397622
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and snug fit of the Defender Series Pro Case for Samsung Galaxy S20+ 5G. Many appreciate its ease of use and the enhanced grip it provides. However, some customers wish it included a screen protector and find the price to be a bit high. A few also noted concerns about bulk and weight, and interference with wireless charging capabilities.
This summary was generated by AI based on customer reviews.
Hope I don't find out how good it is
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third or fourth OtterBox case. Seems sturdy enough, and appears well made. Like I said, I hope I never find out if it's really as strong as it needs to be.
I would recommend this to a friendStrong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not my first otterbox defender case. I knew it would be a great case. You don't have to worry about dropping the case , this is the best case I ever own!
I would recommend this to a friendSecure your phone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way my phone looks and it feels secure. I have an 7 year autistic son and his is rough with my phone now I feel better about giving him my phone.
I would recommend this to a friendMust have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this for my work phone the slim case design with the awesome protection is exactly what i was looking for
I would recommend this to a friendGreat phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! Belt clip turns into a phone stand. Only thing I'd change is you can't take pictures using back camera without removing hard outer shell.
I would recommend this to a friendWonderful!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone case. Very durable. I have had mine for a year now and I don't think I would have any other phone case. Definitely recommend to anyone.
I would recommend this to a friendGreat protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smartphones cost way too much not to have the best protection for it. Great silicone padding and comes with a holster clip for us ol' school people. Lifetime warranty!
I would recommend this to a friendAssociate help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to find a case for my phone. One of the associates was able to locate one in the clearance items.
I would recommend this to a friendIn love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my Otterbox never had one and it was so hard find a phone case that I would like to have for my phone, and so happy that i found this one.
I would recommend this to a friendWorks as expected. I liked the thinner case option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the pandemic in full blown operation, I appreciated the care of the Best Buy team when my phone decided to crash after video conferencing overload. Thank you.
I would recommend this to a frienddlh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new phone in November. With each new phone, I get an Otterbox case for it. They last as long as I have the phones. Great quality product.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Otter Boxes in the past. This one is my favorite. It is not as big and bulky. I have only have had it a little while, but so far so good!
I would recommend this to a friendgreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this upgrade from a Samsung 5. Great value (since it was 50% off with ATT). And the staff at Westland Best Buy are the Best.
I would recommend this to a friend- Pros mentioned:Case quality
My go to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for construction,roof top workers etc Just be sure to get a new one once it appears damage because it will nolonger work . My husband buys them 3 times a year for his phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Valerie!
We're sorry to hear about the damage to your husband's Defender Series Pro! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get his damaged case replaced.
Best,
OtterBox Customer Service Team
Best Android yet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new camera features and the tech options are very good! I have used OTTER BOX to protect my phones for 7 years now. They never disappoint!
I would recommend this to a friendOtterbox defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone case. It stays secure on your belt and lasts for the life of the phone. The only kind I've ever used.
I would recommend this to a friendRepeat customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Otter quality. You get what you pay for. Replaced my original with the same type.
I would recommend this to a friendGo out and get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cell phone case out there that you can carry on your side. I've been using OtterBox Defender for 4 years and it has always been reliable.
I would recommend this to a friend- Pros mentioned:Protection
Do not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because i am a plumber protects the phone from falls but after a long period of time not removing it i found dirt got in and took the finish off my phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about your disappointment with your Defender Series Pro. While this case is designed to keep your ports protected from dust, the entire case isn't 100% dustproof. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best!! Otterbox you cant go wrong with this. You want durability this is the phone case thats for sure
I would recommend this to a friend