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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 642 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and snug fit of the Defender Series Pro Case for Samsung Galaxy S20+ 5G. Many appreciate its ease of use and the enhanced grip it provides. However, some customers wish it included a screen protector and find the price to be a bit high. A few also noted concerns about bulk and weight, and interference with wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 642 reviews
  • Rated 5 out of 5 stars

    great cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice , works well, fantastic pictures, great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CASE IS UGLY BUT PHONE IS SECURED. Love how strong it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective product. Love the color, and the feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone including my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy S20+. IT IS the best device of its class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox s20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is tough and resilient and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is really nice to use and super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phonencase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and durable. Love the color and the clip too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very good product, I recommend for every body

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks on my phone and how it fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and durable. Light to hold. Love the colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox at it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product like always,Perfect for my new phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable for Samsung s20 ultra Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sadly required to protect expensive phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they made the phones more rugged if they are going to charge $1,000+ for them, but until they do this will do as protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Say no to crack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case I have dropped my phone several times and it is still crack free

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Tiffany!

      We're glad to hear that your Defender Series Pro has been keeping your phone safe! If there is anything keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team through the link below. We'd love to pass your feedback and thoughts up the ladder.

      Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Case is great but the belt-clip is junk!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very nice and feels high quality. The belt-clip is trash. Go on amazon and buy the encased holster for the case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cover. Very easy install and has lasted over a year with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind making your phone 3 times thicker, and taller than what it already is, this case is a good choice, but I can't help to think that the rubber tends to get dirty and stained quickly, i still like it because I tend to bang my phone a lot since I work outside. In my opinion if they could make it with the same design but a little slimmer it would be the perfect case

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mike,

      Thanks for your feedback on the Defender Series Pro Case! We do our best to keep our products as streamlined as possible without sacrificing protection. Perhaps our Commuter Series Case or Symmetry Series Case would be a better fit for you. They are both a little slimmer but still offer quality protection. You can check out those OtterBox options at the links below!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s20-5g-stardust/6397610.p?skuId=6397610

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s20-and-s20-5g-black/6403175.p?skuId=6403175

      Happy Holidays,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good cover, sleak and duraable, only problem is that it is a pain to get off.

    I would recommend this to a friend