Customer Ratings & Reviews
- Model:
- 77-64395
- SKU:
- 6397622
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and snug fit of the Defender Series Pro Case for Samsung Galaxy S20+ 5G. Many appreciate its ease of use and the enhanced grip it provides. However, some customers wish it included a screen protector and find the price to be a bit high. A few also noted concerns about bulk and weight, and interference with wireless charging capabilities.
This summary was generated by AI based on customer reviews.
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case wish you would’ve honor the warranty instead of me having to purchase another one.
No, I would not recommend this to a friend- Pros mentioned:Protection
Nice size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reliable protection to prevent phone damage if and when dropped.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that your Defender Series Pro has been keeping your phone safe! If there's anything specific keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Otterbox defender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox defender series is always dependable and worth the price.
I would recommend this to a friendGot to get use to it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only concern was the salesperson did not keep his mask on which made me very nervous.
I would recommend this to a friendfits nice around my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case and have used otter box for a while. It lasts and is made with good quality.
I would recommend this to a friendOtterBox - Defender Series Pro Case for Samsung Ga
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.M6 husband loves the case n hip clip Sometimes will get caught on seat belt
I would recommend this to a friend- Pros mentioned:Ease of use
Nice case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice case without screen protection, easy to use.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your Defender Series case! If there's anything that's keeping this from being a 5-star experience, we'd love to hear your feedback. Don't hesitate to share your thoughts with our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
My phone now isn't slippery and comes with a clip.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Otter box cell phone case. Only complaint I wish they make it in green.
I would recommend this to a friendOtterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, but returned it because I found a better price online.
I would recommend this to a friendWork great i love it it is the right size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wor nice nice big thing in my hand can last all day work all night .
I would recommend this to a friendCase for new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and protects as expected. Thanks Samsung and Best Buy!
I would recommend this to a friendStrong phone protection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous investment in prolonging life of the phone.
I would recommend this to a friendHi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but I miss the face cover that came with my S7
I would recommend this to a friendGood case but there's better out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this case if very thick for the protection it provides. Look at UAG. The only thing this case con potentially claim over something like UAG is that it keeps dust/dirt out of the charging port. But it doesn't protect things like the microphone, earpiece and speaker ports.
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its supposed to do at an average price point.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the beginning at my perspective, it work really good,
I would recommend this to a friendnot a product for technology challenged.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have done better on what my payments would be.
I would recommend this to a friend- Cons mentioned:Price
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outer covering on case became stretched and tore. Otter box quality has gone way down and doesnt justify their high price any longer
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear of the outer slipcover struggles your Defender Series Pro case has had. Fortunately, we've got an awesome warranty that will help to restore maximum structural integrity and protection with a brand-new replacement!
You can set things in motion using the following link, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be happy to help!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Its an OK case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an OK case, and I feel like the belt holder will break on me and I miss my lifeproof case but apparently the phones are better built and will have to see.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series Pro case has you missing another product! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, we do have a great warranty, so if anything does happen to your holster, we're more than happy to get it replaced. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Doesn't fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is supposed to be made for the galaxy S20+, but the case didn't fit my phone. I will have to go in for an exchange for something else.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! It's certainly odd to hear that your case wasn't fitting properly. The good news is, we do have a great warranty, so we're more than happy to look into getting you a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team